Job Information
Symmons Industries Dedicated Accounts Manager in Los Angeles/Orange County, California
Overview
Symmons Industries, we are seeking a natural self-starter with a passion to be consultative, share knowledge and find solutions. A lways focused on using progressive improvements and create solutions for our customers. TheDedicated Accounts Managerposition will have both strategic and administrative responsibilities to drive sales and conversion of corporate accounts to Symmons by delivering a world class customer experience through sales and technical support. This role is a hybrid role requiring 3 days in office and 2 days remote.
Responsibilities
Build a close partnership by collaborating with a select group of corporate and franchise accounts.
Drive rapid conversion of each branch from current supplier to Symmons.
Proactively hunt, identify, and share potential lead generations with key accounts to drive commercial growth within branch.
Conduct product and sales training to increase knowledge of the Symmons product portfolio at each branch.
Collaborate with key accounts to get their Branch Leaders and Commercial Sales Consultants trained and setup in all relevant Symmons systems.
Liaison between key accounts and the Symmons sales team.
Utilize Salesforce to track sales activities and manage customer accounts.
Manage project status and current product lead time needs.
Responsible for continued sales growth of assigned accounts.
As required, assist with call center inquiries from key accounts customers and provide technical support.
Train Customer Service Representatives on key accounts products, systems, and business interactions.
Respond to email, phone and Salesforce inquiries pertaining to product application, warranty, installation, troubleshooting and feature questions.
Qualifications
Bachelor’s Degree preferred
1 – 3 years Account Management and/or Sales experience
Strong organizational and time management skills
Build and maintain strong relationships
Strong communication and interpersonal skills to build rapport with customers
Self-motivated with a relentless drive to succeed
Experience with Salesforce or equivalent CRM
Up to 15% travel may be required including limited overnight stays
In 1939, Paul Symmons advanced the plumbing industry by inventing the first anti-scald, pressure-balancing valve. Eighty years later his legacy lives on through the Temptrol® valve, which is still made right here in the USA.
While the vision of Paul Symmons is never out of sight, we’re constantly pressing forward, challenging ourselves and the industry to be better… to do better. As we design and redesign the minute details, we’re also conscious of the bigger things, like water conservation, and energy reduction, and global impact.
That’s what we do here at Symmons – we make things right.
Headquartered in Braintree, MA, Symmons is a privately held company with regional sales offices and local representatives located throughout the United States and Canada. For more information, please visit www.symmons.com.
Symmons offers a competitive compensation package including excellent benefits and a 401k plan with 100% match up to the first 6% of eligible wages with immediate vesting.
Please submit your application/resume at: https://careers-symmons.icims.com
Job ID2024-1518
CategoryCustomer Service/Support
TypeRegular Full-Time
Job LocationUS-CA-Los Angeles/Orange County