Mutual of Omaha Asso Business Systems Analyst/Business Systems Analyst/Sr Business Systems Analyst in LINCOLN, Nebraska

This job posting is reflective of the Business Systems Analyst essential functions, qualifications, and physical requirements. The Associate Business Systems Analyst and Sr Business Systems Analyst levels have variable essential functions, qualifications and physical requirements. Competency and skill set will determine level of placement within the posted job family.

Founded in 1909, Mutual of Omaha is a solid, family-oriented company that's reliable, trustworthy, knowledgeable and caring. We are a full-service, multi-line provider of insurance and financial services products for individuals, businesses and groups throughout the United States. We are committed to providing outstanding service to our policyholders. Our commitment to customer service is the cornerstone of our vision and values.

We are seeking a motivated and talented Business Systems Analyst to work on projects associated with the implementation of Enterprise Content management initiatives.

Essential Job Functions:

  • Identifies, develops, and evaluates alternatives to meet business requirements. Coordinates with internal and external business partners in developing or enhancing systems, processes, and procedures.

  • Develops business design documentation based on sponsor / customer requirements to effectively and accurately communicate project specifications to project partners.

  • May assist in maintaining vendor / business partner relationships.

  • Contributes to the development and implementation of comprehensive communications, training plans and materials for internal and external business associates and customers.

  • May coordinate the design, testing, and generation of new management reports as business requirements dictate.

  • Partners with business areas to define solutions and resolve issues.

  • Develops and administers documentation of projects, recommendations, and implementation procedures. Communicates project outcomes in a clear, effective, and timely manner to necessary parties in the business areas and other customer areas.

  • Develops and maintains current knowledge of assigned business areas, Mutual of Omaha practices, the insurance industry, and the business environment. Improves understanding of business system tools, practices, and methodologies.

  • Provides estimated work effort for all tasks to be completed for a project assignment.

  • Partners and collaborates with the test automation area to develop effective test strategies for assignments.

  • Performs requirements testing through development of comprehensive test plans, execution of the test plan, documenting any problems encountered, and approving the changes for implementation and promotion.

  • Works within the team and with other departments to develop realistic timelines through efficient pre-planning and organization, and monitoring of tasks and deliverables to ensure deadlines are achieved.

  • Contributes to developing and maintaining customer relations through positive working relationships with internal and external individuals.

  • Demonstrates and integrates Continuous Process Improvement review into all assignments.

  • This position requires sitting over 66% of the time.

  • This position requires Visual Acuity at 20 inches (or less) over 66% of the time.

Minimum Qualifications:

  • 1-3 years of work experience in a Business Analyst role (techniques/tools, workflow analysis, and business systems terminology/standards) OR

  • comparable experience with Mutual of Omaha's Individual products/processes

  • Strong analytical skills, attention to detail, problem-solving and decision making abilities

  • Strong initiative; a self-starter

  • Demonstrated ability to effectively complete assignments independently or as a part of a team

  • Demonstrated ability to execute effective time management to meet aggressive project deadlines

  • Strong oral and written communications, human relations skills, facilitation and presentation skills

  • Strong ability to effectively complete multiple concurrent assignments

  • Working knowledge of Microsoft Office applications (such as Word, Excel, PowerPoint, or Access)

Preferred Qualifications:

  • Knowledge and/or experience in Enterprise Content Management

  • Knowledge of social media tools

  • 1 to 3 years experience gathering and documenting requirements from business partners and project sponsors

  • 1 to 3 years experience and/or working knowledge of key product-related business functions

  • 1 to 3 years experience testing system and process enhancements

  • Strong knowledge and/or experience with insurance products

  • Preferred Strong knowledge and/or experience working with IT teams & technologies

  • Ability to complete workflow analysis and document process / business function workflows

  • Experience with a variety of project implementation methodologies, such as Waterfall, Agile, Kanban, etc.

  • Experience with project management processes and tools

  • Experience with Lean process improvement techniques and tools

If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at 1-800-780-0304. We are available Monday through Friday 7 am to 4 pm CST.

For all other inquiries, contact our HR Helpline at 1-800-365-1405, option 4.

Mutual of Omaha and its affiliates are an Equal Opportunity /Affirmative Action Employer, Minorities/Female/Disabled/Veteran

To All Recruitment Agencies: We do not accept unsolicited agency resumes and we are not responsible for any fees related to unsolicited resumes.