Robert Half Office Team CUSTOMER SERVICE SALES REPRESENTATIVE in Lancaster, Pennsylvania

SUMMARY As a CUSTOMER SERVICE SALES REPESENTAIVE, you will be highly driven to ensure customers have an excellent experience on each phone call. Customer satisfaction is a high priority for this department and you will pride yourself on excellence in service and follow-up. Team members are kind to customers and helpful to each other to ensure calls are handled with minimal wait times. This customer service representative will be responsible for promoting company sales while on the phone with clients/customers. POSITION DETAILS Handle busy phone calls in a highly focused customer service setting Promote company sales through retention, cross selling, and upselling company products. De-escalate problems to ensure customers are happy Follow up on items requiring research and enter information in the system to ensure each member has accurate electronic records at their disposal Handle time-sensitive information and will work to ensure excellent customer experiences Ability to negotiate with clients/customers over the phone. For immediate consideration, send your resume to

OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.

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Req ID: 03770-9501236117

Functional Role: Customer Service

Country: USA

State: PA

City: Lancaster

Postal Code: 17601

Compensation: DOE

Requirements: REQUIREMENTES 3+ years of Inside Sales, Cold Calling, Call Center or Customer Service experience Outstanding written and oral communication skills Advanced typing and data entry skills Ability to work on multiple tasks at once Positive and flexible attitude