Job Information
BAYAUD ENTERPRISES Administrative Assistant- Front Desk in Lakewood, Colorado
Job Details Job Location Dover - Lakewood, CO
Position Type Full Time
Education Level High School Salary Range $17.00 - $22.00 Hourly
Travel Percentage Up to 25%
Job Shift Day
Job Category Customer Service
Description
Summary This position is responsible for welcoming all visitors to Bayaud in warm friendly, and professional manner. Operates PBX or multiline telephone system to answer incoming calls and directs callers to appropriate personnel by performing the following duties. Essential Duties and Responsibilities include the following. Other duties may be assigned. Retrieves messages from voice mail and forwards to appropriate personnel. Answers incoming telephone calls, determines purpose of callers, and forwards calls to appropriate personnel or department. Takes and delivers messages or transfers calls to voice mail when appropriate personnel are unavailable. Answers questions about organization and provides callers with address, directions, and other information. Welcomes on-site visitors, determines nature of business, and announces visitors to appropriate personnel. Monitors visitor access and issues passes when required. Receives, sorts, and routes mail, and maintains and routes publications. Log incoming checks Provides excellent Customer Service. Orders, receives, and maintains office supplies. Other Duties and Responsibilities Receives all shipments, and lets the departments know when they have arrived. Starts the intake process with all new clients and participants. Makes coffee and maintains breakroom/copy room. Schedules conference room usage. Calculates postage for each department. Folds invoices for Shredding Department Monitor's security cameras at all exits. Performs other clerical duties as needed, such as filing, photocopying, and collating. Orders, receives, and maintains office supplies. Supervisory Responsibilities This job has no supervisory responsibilities.
Competencies To perform the job successfully; an individual should demonstrate the following competencies: Customer Service- Manages difficult or emotional customer situations; Responds promptly to customer needs; Responds to request for service and assistance; Meet commitments. Interpersonal Skills- Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control. Oral Communication- Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions. Written Communication- Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Able to read and interpret written information. Diversity- Shows respect and sensitivity for culture differences; Promotes a harassment-free environment. Ethics- Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values. Organizational Support- Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goal and values. Professionalism- Approaches others in a tactful manner; reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follow through on commitments. Safety and Security- Observes safety and security procedures; Reports unsafe conditions. Attendance and Punctuality- Is consistently at work and on time; Ensures work responsibilities are covered when absent. Qualifications
Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience High school diplom or general education degree (GED), or one to three months related experience and/or training, or equivalent combination of education and experience. Language Skills Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.