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Alaka'ina Foundation Family of Companies Systems Administrator in Kwajalein Atoll, Marshall Islands

Systems Administrator

Location Marshall Islands - Kwajalein Atoll

Job Code 11528

# of openings 1

Apply Now (https://phg.tbe.taleo.net/phg04/ats/careers/v2/applyRequisition?org=AKIMEKATECH&cws=43&rid=11528)

The Alaka`ina Foundation Family of Companies (FOCs) is looking for a Systems Administrator to support our government customer located in Kwajalein Atoll, Marshall Islands. This position is an unaccompanied position.

DESCRIPTION OF RESPONSIBILITIES:

  • Perform baseline NEC server administration duties and system administration duties for mission support.

  • Provide appropriate Desktop Support related reports, activities, and\or verification per the Performance Work Statement (PWS).

  • Provide support for hardware monitoring, for file, print, common user application servers, and server farms/banks.

  • Monitor file shares and provide support via ServiceNow tickets.

  • Support file shares via ServiceNow tickets for units without Active Directory credentials.

  • Provide and install hardware, operating system, and software for file, print, common user applications servers, and server farms/banks.

  • Perform system backups for each file, print, and common user applications server.

  • Create and utilize scripts with PowerShell to automate routing system and user management tasks.

  • Manage ticket queue and escalate unresolved issues in a timely fashion.

  • Report significant issues daily, communicate all outages or hazardous conditions per NEC-KA, RCCP, and USAG-KA reporting requirements. Manage objects within the Microsoft Active Directory Organizational Unit structure, to include but not limited to, Group Policy management and configuration, management of computer/server objects, create user accounts, and assigning local roles and permissions (create, maintain, and delete user accounts) in accordance with Army Enterprise Standards

  • Perform administration and maintenance on Microsoft Windows server platforms, Virtual Machine software (VMWare), various Storage Area Networks (SAN), Cisco Voice over Internet Protocol (VoIP) platform servers; and as required Cisco Unified Communications Manager (UCM), Cisco Unity Unified Messaging and supported subsystems.

  • Ensure all NEC-managed servers are compliant with STIGs/SCAP, up to date with latest patches, and scanned via ACAS monthly.

  • Install security, operating system service packs, patches, application updates and patches, and DISA security technical implementation guides (STIG) on all common user servers.

  • Perform and analyze STIG and Security Content Automation Protocol (SCAP) scans and provide reports to the COR and LNEC-KA Cybersecurity Division

  • Conduct Assured Compliance Assessment Solution (ACAS) scans, mitigate vulnerabilities discovered, and conduct an additional ACAS scan to ensure remediation is complete.

  • Mitigate findings and coordinate with Cybersecurity team to create/maintain a plan of action and milestones (POA&M) and Enterprise Mission Assurance Support Service (eMASS) entries.

  • Proactively monitor, plan, and implement Cyber tasks

  • Perform release management, to include commercial software, standard software, and site license management, for new system releases for NEC-managed systems.

  • Operate and maintain a data center environment for backend computing resources necessary to operate a 911/E911 Emergency Support Center for NEC-managed servers.

  • PowerShell scripting for build, test, and deploying solutions as required.

  • Apply system analysis techniques and procedures to determine hardware, software, or system function specifications for servers and computers.

  • Evaluate enterprise systems hardware and software deficiencies and provide recommendations to correct deficiencies.

  • Organize and support projects that improve systems and server performance.

  • Use a highly developed knowledge of systems analysis, computer systems, programming languages, hardware capabilities, and system operation to ensure network servers and SAN data systems are properly configured, installed, operated , and maintained .

  • Manage ticket queue and ensure that unresolved issues are escalated in a timely fashion.

  • Provide daily briefs of any significant issues and immediately report all outages or hazardous conditions.

  • Develop strong communications and working relationships with other support teams (including Desktop and Networks).

  • Develop Standard Operating Procedures and flows for common systems\server tasks

  • Create and maintain detailed and accurate Tactics, Techniques, and Procedures (TTP)

  • Other duties as assigned. 

    REQUIRED DEGREE/EDUCATION/CERTIFICATION:

  • Bachelor's degree in Computer Science or relevant field preferred (not required) and at least 3 years of relevant experience.

  • Required 8570 baseline and CE certifications for IAT-II

  • Windows 10 (or higher) Server version certificate.

  • Experience with VMWare and SCCM preferred.

    REQUIRED SKILLS AND EXPERIENCE:

  • Ability to relocate and reside at the USAG-KA in the RMI. You must meet current vaccination requirements for infectious diseases to enter the RMI. Must also be willing to meet any future vaccination requirements if mandated by the RMI.  

  • Pre-employment health screening is required due to the island's remote location and limited medical and dental capabilities. 

  • Ability to ride a bicycle or walk at least 2 miles to/from work daily. There are no personally owned vehicles allowed on USAG-KA. Transportation is primarily by bicycle. 

  • Ability to travel by plane or small sea-going vessel between working locations. 

  • May be required to work overtime. 

  • Rotational callback and emergency duty are requirements of this position.

    REQUIRED CITIZENSHIP AND CLEARANCE: 

  • Must be a U.S. Citizen

  • Must possess a valid U.S. passport.

  • TOP SECRET security clearance to access classified information.

    The Alaka`ina Foundation Family of Companies (FOCs) is a fast-growing government service provider. Employees enjoy competitive salaries. Eligible employees enjoy a 401K plan with company match; medical, dental, disability, and life insurance coverage; tuition reimbursement; paid time off; and 11 paid holidays.

    We are an Equal Opportunity/Affirmative Action Employer. We are proud to state that we do not discriminate in employment decisions based on race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. If you are a person with a disability and you need an accommodation during the application process, please click here (HRdept@alakaina.com)  to request accommodation. We E-Verify all employees.

    The Alakaina Foundation Family of Companies (FOCs) is comprised of industry-recognized government service firms designated as Native Hawaiian Organization (NHO)-owned and 8(a) certified businesses. The Family of Companies (FOCs) includes Keaki Technologies, Laulima Government Solutions, Kūpono Government Services, and Kapili Services, Pookela Solutions, Kīkaha Solutions, LLC, and Pololei Solutions, LLC. Alakaina Foundation activities principally benefit the youth of Hawaii through charitable efforts which includes providing innovative educational programs that combine leadership, science & technology, and environmental stewardship.

    For additional information, please visit www.alakainafoundation.com

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