Citi ISG Lead Business Analyst – Vice President in Jersey City, New Jersey

  • Primary Location: United States,New Jersey,Jersey City

  • Education: Bachelor's Degree

  • Job Function: Bus Strategy, Planning & Admin

  • Schedule: Full-time

  • Shift: Day Job

  • Employee Status: Regular

  • Travel Time: No

  • Job ID: 18039163


About Citi

Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients.

Citi’s Mission and Value Proposition at explains what we do and Citi Leadership Standards at explain how we do it. Our mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. We strive to earn and maintain our clients’ and the public’s trust by constantly adhering to the highest ethical standards and making a positive impact on the communities we serve. Our Leadership Standards is a common set of skills and expected behaviors that illustrate how our employees should work every day to be successful and strengthens our ability to execute against our strategic priorities.

Diversity is a key business imperative and a source of strength at Citi. We serve clients from every walk of life, every background and every origin. Our goal is to have our workforce reflect this same diversity at all levels. Citi has made it a priority to foster a culture where the best people want to work, where individuals are promoted based on merit, where we value and demand respect for others and where opportunities to develop are widely available to all.

Job Purpose:

  • Working directly with Senior Sales Management in order to efficiently process KYC records for both Onboarding and Refresh initiatives.

  • KYC SME to provide immediate onsite responses to business requests

  • Liaising and analysis across projects within the Reference Data/KYC environment.

  • Ownership of allocated work throughout its entire life cycle.

Job Background/context:

The role will focus on ensuring Sales has the necessary information to proceed with the Onboarding and Refreshing of the Markets institutional client population.

Responsibilities will also include the review of information submitted by junior analysts to ensure quality rates surpass the standards established by Citi.

Key Responsibilities:

  • Role sits with the NAM KYC (Know Your Customer) Team, responsibilities to include (not limited to)

  • Liaising directly with Sales to provide onsite support regarding KYC requirements

  • Ensuring all records reviewed and submitted adhere to the Firm’s OneKYC Policy

  • Review submissions of junior analysts submitted throughout the global hubs.

  • Liaise with internal/external stakeholders to provide exception management reporting & MIS.

  • Perform quality reviews and reviews of procedures and processes.

  • Project management responsibilities may be required, e.g. producing project plans, risk analysis and weekly updates for senior management.



  • Detailed knowledge of KYC operations support.

  • Understanding of KYC requirements for:

  • Foreign Financial Institutions

  • Hedge Funds

  • Special Purpose Vehicles

  • Sound knowledge of Trade Life Cycle, Investment Bank Operations.

  • Bachelor’s Degree or equivalent work experience

Required Skills:

  • Advanced knowledge of banking applications/systems, i.e. KYC work

  • Strong Microsoft skills: Word, Excel, PowerPoint

  • Strong focus on Control and Process optimization

  • Proactive and able to work on own initiative

  • Good communication skills with the ability to be assertive

  • Organized with an excellent attention to detail

  • Ability to focus on high quality work while under pressure

  • Strong analytical skills

  • Advantageous

  • Past KYC Refresh experience

  • 3 years of experience working in an investment bank