Enable America Jobs

Microsoft’s Cloud Operations and Innovation (CO+I) team builds and operates Microsoft datacenters, which in turn power Microsoft’s cloud business. We anticipate and provide capacity for continuous scale, enabling 30% of Microsoft revenue through Commercial Cloud. The CO+I Engineering team (CO+IE) delivers services, applications, and automation supporting datacenter planning, construction, and operation. We own a large portfolio of services, including workflows that enable predictable, lowest cost datacenter construction, telemetry systems that drive high availability and optimized energy usage, and task and performance management applications that help our operation run as efficiently as possible. CO+I Engineering is a competitive advantage for Microsoft, and an important pillar in its cloud success.

We deliver the core infrastructure and foundational technologies for Microsoft's over 200 online businesses including the Microsoft Azure service portfolio, Microsoft 365, Dynamics, Xbox Live, and Microsoft Live services. Our infrastructure is comprised of a large global portfolio of more than 100 datacenters and 1 million servers. Our portfolio is built and managed by a team of subject matter experts working 24x7x365 to provide services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide.

We are looking for a customer obsessed, data driven, technical, Program Manager with strong collaboration and communication skills, and execution ability, to drive telemetry related initiatives in the Datacenter Transformation space. As the Principal Program Manager for Data Center Telemetry, you will be accountable for driving the adoption and deployment of Microsoft’s Critical Environment software telemetry platform, ensuring that data centers hosting Microsoft’s customer data and workloads send regular, consistent, reliable data about industrial electrical and mechanical systems. You will work effectively across teams to deploy Microsoft’s critical environment software telemetry platform, ensure its expected operational parameters, and drive future improvements and enhancements to the platform. You will adopt a “product engineering approach” to deliver end-to-end software solutions and will define and own product roadmap, drive planning activities, and partner with engineering and Operations teams to ensure successful delivery and operationalization.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.

Responsibilities

• Partner with datacenter Operations and CO+I Engineering teams to deeply understand business processes and existing engineering systems and identify opportunities to make the most business impact.

• Adopt a “product engineering approach” to deliver end-to-end software solutions.

• Define and own product roadmap, drive planning activities, and partner with engineering and Operations teams to ensure successful delivery and operationalization.

• Provide regular program updates to Executives and business partners.

• Define & analyze KPIs to measure product and business success.

• Establish effective feedback loop with the field to gain insights for continuous product improvement and to drive adoption.

• Be a force multiplier of the team by driving clarity and generating energy.

Qualifications

Required/Minimum Qualifications:

• Bachelor’s Degree AND 6+ years’ experience in engineering, product/technical program management, data analysis, or product development

• OR Equivalent Experience

• 3+ years of experience managing cross-functional and/or cross-team projects

• Knowledge of Data center operations is preferrable

Other Requirements:

• Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to, the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Preferred/Additional Qualifications:

• Experience in Electrical, Mechanical, Industrial, or Process Engineering Or equivalent

• Experience working in an environment that monitors, operates, or maintains industrial control systems in mission-critical, 24x7x365, or other high-availability, infrastructure-intensive facilities

#COICareers

#COIEngCareers

#COIE_CPMDcareers

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .