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Position : Director I of Business Sales

Location : Honolulu, HI

Job Purpose :

This position is responsible for managing business sales teams and managers of sales teams toward attainment of goals and operational performance metrics. The Director of Sales will also be responsible for meeting revenue goals, maintaining staff headcount through hiring, identifying process and product gaps, and meeting expense budget levels.

Essential Functions:

• Sales strategy and execution to meet sales targets (50%): Develops sales goals and sales strategy for the market segment based upon segment objectives Responsible for meeting revenue goals for applicable channels Responsible for driving A sales activity, customer interaction and meeting sales quotas

• Build, manage and support thriving sales team (30%): Responsible for the coaching and development of sales team to maximize individual contribution This position requires analysis and reporting from multiple systems and sources to monitor progress towards goals and objectives Implements sales and service support for new product introductions and new processes while ensuring alignment across existing sales, quality measurements and productivity. This includes strong leadership and accountability for the success of the channel team-s results while ensuring optimal performance. Manages customer expectations and executes post-mortems to ensure that coaching gaps are closed and customer loyalty remains high

• Cross functional strategy and teamwork (20%): Aiding Marketing, IT, and Product teams in a cross-functional effort to drive best results for sales, the Hawaiian Telcom brand, product launches and system upgrades

Education :

Four years of College resulting in a Bachelor's Degree or equivalent

Certifications, Accreditations, Licenses :

• N/A

Relevant Work Experience:

8 to 10 years in related field

Special Knowledge, Skills and Abilities :

• Experience Telecommunications experience preferred.

• Sales Management experience required.

Supervisory Responsibility

• This position has one or more employee direct reports

Salary Range: $115,000 - $184,000

We were made aware of an employment scam in which a third-party is creating false communications under the Hawaiian Telcom name. We want to reiterate that Hawaiian Telcom never seeks payment from job applicants and only reaches out from @hawaiiantel.com email addresses. We are encouraging applicants to apply through our website at Hawaiian Telcom Careers (https://www.hawaiiantel.com/aboutus/Careers) for added security.

Aloha! Welcome to Hawaiian Telcom's listing of current job openings. Hawaiian Telcom, the premier telecommunications company headquartered in Honolulu, offers Hawaii's consumers and businesses a spectrum of telecommunication solutions, taking full advantage of proven and emerging technologies. We are focused on building and maintaining a diverse team of employees who are committed to delivering an outstanding customer experience.

We call the communities we serve home and giving back to these communities is an important part of our culture.

Hawaiian Telcom offers an amazing Mālama Hours Program, Employee Resource Groups, and organized corporate community service events that further strengthen our community relationships.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, age, disability, religion, sex, sexual orientation, gender identity, gender expression, protected veteran, military status or any other characteristic protected by law.

Due to U.S. Government requirements applicable to foreign-owned telecommunications providers, non-US citizens will be required to submit to an extensive government agency background check which will necessitate disclosure of sensitive Personally Identifiable Information.

Hawaiian Telcom and its subsidiaries is an Equal Employment Opportunity / Affirmative Action employer and we provide reasonable accommodations for qualifying individuals with disabilities and disabled veterans in our job application and interview procedures. If you would like to request an ADA accommodation for any part of the application and/or interview process, please contact our HR Compliance Department at 513-397-0524 or send an email to ht.recruitment@hawaiiantel.com. If you should have any difficulty, you may use our alternative methods to express your interest in employment. A wonderful career awaits you!