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GE Healthcare A&S operation specialist - Sales Operations in Hino, Japan

Job Description Summary

Responsible for activities and processes that help the A&S sales organization achieve business objectives

Executes standard sales tasks and typically subject to instructions and work routines. There is latitude to rearrange the sequence to complete task/duties based on changing work situations. May be responsible for targeted clients, stable regions, and/or small/medium sales territories.

GE HealthCare is a leading global medical technology and digital solutions innovator. Our purpose is to create a world where healthcare has no limits. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.

Job Description

Roles and Responsibilities

  1. Customer support

Escalation response for the order team (instructions and countermeasures for customer complaints, etc.)

Support team escalation response (customer complaints, advanced questions and countermeasures)

Support for order change processing

sales management

GE Healthcare shop help desk

  1. Logistics management

Advanced medical equipment sales manager (supply center)

Inventory volume management

Reorder point management of purchased items

Planning, proposing, and adjusting inventory plans for business strategies

Escalation response for delivery delays

Business operations department point of contact for new product introduction

Physical inventory management

Handling escalation of shipping problems

Trigger and lead for response during EOSL/Replacement of sold products

  1. Business improvement activities

Improving operational quality and productivity

inventory reduction

Decrease in stockout rate

Required Qualifications

  1. Understanding of business practices in the pharmaceutical and medical industry

  2. English skills (business level)

  3. Skills such as MS Office Excel (experience in processing data from core system database, etc.)

Desired Characteristics

  • Over 3 years of experience in the medical industry or pharmaceutical logistics

  • Skills for proactive and independent communication

  • Experience in business quality improvement (previous experience leading a project is a plus)

Inclusion and Diversity

GE HealthCare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership – always with unyielding integrity.

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.

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Additional Information

Relocation Assistance Provided: No

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