Job Information
EPS Corporation Assistant IMO Manager - (567) in Fort Liberty NC,
Assistant IMO Manager - (567)
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Job Title
Assistant IMO Manager
Location
Fort Liberty NC, US (Primary)
Job Type
Full-time
Education
Bachelor's Degree
Career Level
Manager
Category
Information Technology
Job Description
EPS Corporation is looking for a detail-oriented Assistant IMO Manager to oversee and manage the organizations IT/IM processes and resources to enable business and mission processes.
Responsibilities include, but will not be limited to:
Provide the administrative, operational, customer service, and maintenance support for all incidents, as well as requests for new services for the classified and unclassified IT environment. This includes systems such as VOIP, VOSIP, mobile devices, mission applications, collaboration tools, UC, GCCSJ, JOPES, T-Metrics and others.
Maintain, to full operational status, all IT equipment located at the COOP site.
Support VIP tickets to be resolved in 24 hours.
Requirements
Required Experience or Knowledge of the following technologies/functions:
General Network/Systems knowledge supporting the client
Understand and follow the client priorities
Strong Customer Service
Ticketing Systems
High School completion/Diploma
ITIL understanding
Required Security Clearance:
Active SECRET or above clearance
Desired Skills/Other Considerations
If you require accessibility assistance for open position please contact the Human Resources Department (Located in NJ) at EPS Corporation.
VEVRAA Federal Contractor, Equal Opportunity Employer (EOE) / AA Minority / Female / Veteran / Disabled / LGBT are encouraged to apply
Type of Security Clearance Required
Secret