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Sedgwick Claim Handling/Loss Adjusting in Gisborne, New Zealand

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Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It’s an opportunity to do something meaningful, each and every day. It’s having support for your mental, physical, financial and professional needs. It means sharpening your skills and growing your career. And it means working in an environment that celebrates diversity and is fair and inclusive.

A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organizations we serve. If you are someone who is driven to make a difference, who enjoys a challenge and above all, if you’re someone who cares, there’s a place for you here. Join us and contribute to Sedgwick being a great place to work.

Great Place to Work®

Top 100 Most Loved Workplace®

Forbes Best-in-State Employer

Claim Handling/Loss Adjusting

Sedgwick is a global company based in the insurance industry, committed to our core values, caring counts philosophy, diversity and inclusion and corporate social responsibility.

Are you looking for a change of pace? Are you wanting to apply your existing administration or trade knowledge to a new challenge which will see you helping people through their time of need

We have an exciting position, based in our Gisborne branch, and should appeal to customer service focused individuals ideally who have come from a background in automotive or insurance/administration.

Ideally you would fit either of these role and hours could be flexible for the right applicant: Motor Loss adjuster : This role could be full time or part time and would suit someone with automotive experience with strong administration skills

Desk adjuster/Claims Technician: This is an office based role dealing direct with those who have suffered losses and need support through the claims process

Examples of desired skills and qualities for this role may include:

  • Experience and/or qualifications in one of the following industries - panel beating/automotive or insurance/administration.

  • Strong organisational and interpersonal skills

  • Analytical and problem-solving skills

  • IT competency

  • A willingness to be flexible for the business

Main duties and responsibilities:

  • Management of a variety of insurance claims

  • Liaising with customers who have suffered a loss and need support through the claim process

  • Analysing cause of losses

  • Liaising with key stakeholders, including insurers, insureds, and contractors and other suppliers

  • Agreeing repair scopes and costs

  • Agreeing quantum of claims

  • Delivering claim outcomes

Benefits of working for us:

  • Our core role involves making a difference in people’s lives

  • Competitive salary with a rewarding bonus structure

  • Job security and flexibility are high priorities for us

  • Great team culture with opportunities for further career development

  • Potential to partially work from home once training is complete

  • Access to Employee Assistance Programme (EAP) and other wellbeing benefits – including group life insurance and wellness allowance

  • Celebrate your birthday each year by having the day off

Sedgwick is an Equal Opportunity Employer.

If you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.

Taking care of people is at the heart of everything we do. Caring counts

Sedgwick is a leading global provider of technology-enabled risk, benefits and integrated business solutions. Every day, in every time zone, the most well-known and respected organizations place their trust in us to help their employees regain health and productivity, guide their consumers through the claims process, protect their brand and minimize business interruptions. Our more than 30,000 colleagues across 80 countries embrace our shared purpose and values as they demonstrate what it means to work for an organization committed to doing the right thing – one where caring counts. Watch this video to learn more about us. (https://www.youtube.com/watch?v=ywxedjBGSfA)

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