Job Information
AON Manager, Penang Broking in George Town, Malaysia
Broking Manager, Penang
Aon is in the business of better decisions
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.
What the day will look like
1) Review client files regularly, analyze and identify scope of cover required and check adequacy of existing cover
2) Ensure all documentation is appropriately filed
3) Ensure that all quotations, insurance summaries and billings are correct and complete before releasing to insurer and clients/prospects
4) Respond to non-routine and complex enquiries
5) Follow-up with insurers on policy documents, check policy to ensure it matches with the coverage confirmed to client, notify insurer of any discrepancies and follow-up on their amendment
6) Ensure full compliance with company’s internal policies and procedures as well as the local insurance regulatory requirements at all times
7) Make clients aware of the premium warranty due date and cash-before-cover regulations and closely follow-up with clients on premium collections
8) Develop new business from existing and new potential clients with revenue target
9) Ensure that the Team Leader is kept informed of all pertinent issues or problems
10) Ensure that responses/reporting to producing office or client’s HQ are executed within the required timeframe for AGCN inbound clients
11) Ensure that GAMS are updated in a timely manner for AGCN inscope clients
12) Monitor, guide and counsel all support personnel including on the job training to upgrade their knowledge and skills
13) Ensure optimum cover is provided to clients at best possible rate from insurers
14) Lead and monitor day to day operations and ensure client’s insurance requirements and needs are handled efficiently and competently
15) Delegate work to subordinates and supervise assigned tasks to juniors where necessary
16) Ensure the prompt preparation and submission of all required monthly reports/updates to Team Leader or Head of Department
17) Actively involved in non-routine and complex claims and coordinate/work closely with Claims Department to settle claims efficiently and satisfactorily for client
How this opportunity is different
You will have the opportunity to work with our regional colleauges from other regions, exposure to various countries Aon culture!
Skills and experience that will lead to success
Diploma/ Degree in Business
Preferred employee benefits industry consulting experience
Computer skills (especially Excel, Word, PowerPoint)
Communication skill in English (both written & oral)
Proven client relationship capabilities dealing with large clients with complex needs
Strong leadership with capacity to develop talent and lead by example
Excellent communication, presentation, interpersonal and public relations skills – able to communicate effectively across organizational levels
How we support our colleagues
In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!
Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.
Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.
We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email ReasonableAccommodations@Aon.com
#LI-LC2
Broking Manager, Penang
Aon is in the business of better decisions
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.
What the day will look like
Client Management
Lead and manage a team servicing the global multinational clients, large and medium size local corporate clients
Responsible for leading and guiding team members to provide a high level and professional broking servicing standards to meet customer’s expectation in relation to the day-to-day delivery
Responsible for department budget and performance
Support in business development initiatives
Data Management
Ensure clients’ data and information is accurate and updated on timely manner.
Ensure all clients’ and insurer documentation and correspondences are kept in the designated file/folder for future reference.
Ensure all renewal documentation, i.e. policy/cover note/hold cover confirmation are sent to the clients on timely manner according to the guidelines.
Coaching
Guide and coach new team members in H&B work process, procedures and compliances as well as on certain technical aspects of the EB policies.
How this opportunity is different
You will have the opportunity to work with our regional colleauges from other regions, exposure to various countries Aon culture!
Skills and experience that will lead to success
Diploma/ Degree in Business
Preferred employee benefits industry consulting experience
Computer skills (especially Excel, Word, PowerPoint)
Communication skill in English (both written & oral)
Proven client relationship capabilities dealing with large clients with complex needs
Strong leadership with capacity to develop talent and lead by example
Excellent communication, presentation, interpersonal and public relations skills – able to communicate effectively across organizational levels
How we support our colleagues
In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!
Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.
Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.
We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email ReasonableAccommodations@Aon.com
#LI-LC2
2525774
Broking Manager, Penang
Aon is in the business of better decisions
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.
What the day will look like
Client Management
Lead and manage a team servicing the global multinational clients, large and medium size local corporate clients
Responsible for leading and guiding team members to provide a high level and professional broking servicing standards to meet customer’s expectation in relation to the day-to-day delivery
Responsible for department budget and performance
Support in business development initiatives
Data Management
Ensure clients’ data and information is accurate and updated on timely manner.
Ensure all clients’ and insurer documentation and correspondences are kept in the designated file/folder for future reference.
Ensure all renewal documentation, i.e. policy/cover note/hold cover confirmation are sent to the clients on timely manner according to the guidelines.
Coaching
Guide and coach new team members in H&B work process, procedures and compliances as well as on certain technical aspects of the EB policies.
How this opportunity is different
You will have the opportunity to work with our regional colleauges from other regions, exposure to various countries Aon culture!
Skills and experience that will lead to success
Diploma/ Degree in Business
Preferred employee benefits industry consulting experience
Computer skills (especially Excel, Word, PowerPoint)
Communication skill in English (both written & oral)
Proven client relationship capabilities dealing with large clients with complex needs
Strong leadership with capacity to develop talent and lead by example
Excellent communication, presentation, interpersonal and public relations skills – able to communicate effectively across organizational levels
How we support our colleagues
In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!
Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.
Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.
We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email ReasonableAccommodations@Aon.com
#LI-LC2
Broking Manager, Penang
Aon is in the business of better decisions
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.
What the day will look like
1) Review client files regularly, analyze and identify scope of cover required and check adequacy of existing cover
2) Ensure all documentation is appropriately filed
3) Ensure that all quotations, insurance summaries and billings are correct and complete before releasing to insurer and clients/prospects
4) Respond to non-routine and complex enquiries
5) Follow-up with insurers on policy documents, check policy to ensure it matches with the coverage confirmed to client, notify insurer of any discrepancies and follow-up on their amendment
6) Ensure full compliance with company’s internal policies and procedures as well as the local insurance regulatory requirements at all times
7) Make clients aware of the premium warranty due date and cash-before-cover regulations and closely follow-up with clients on premium collections
8) Develop new business from existing and new potential clients with revenue target
9) Ensure that the Team Leader is kept informed of all pertinent issues or problems
10) Ensure that responses/reporting to producing office or client’s HQ are executed within the required timeframe for AGCN inbound clients
11) Ensure that GAMS are updated in a timely manner for AGCN inscope clients
12) Monitor, guide and counsel all support personnel including on the job training to upgrade their knowledge and skills
13) Ensure optimum cover is provided to clients at best possible rate from insurers
14) Lead and monitor day to day operations and ensure client’s insurance requirements and needs are handled efficiently and competently
15) Delegate work to subordinates and supervise assigned tasks to juniors where necessary
16) Ensure the prompt preparation and submission of all required monthly reports/updates to Team Leader or Head of Department
17) Actively involved in non-routine and complex claims and coordinate/work closely with Claims Department to settle claims efficiently and satisfactorily for client
How this opportunity is different
You will have the opportunity to work with our regional colleauges from other regions, exposure to various countries Aon culture!
Skills and experience that will lead to success
Diploma/ Degree in Business
Preferred employee benefits industry consulting experience
Computer skills (especially Excel, Word, PowerPoint)
Communication skill in English (both written & oral)
Proven client relationship capabilities dealing with large clients with complex needs
Strong leadership with capacity to develop talent and lead by example
Excellent communication, presentation, interpersonal and public relations skills – able to communicate effectively across organizational levels
How we support our colleagues
In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!
Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.
Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.
We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email ReasonableAccommodations@Aon.com
#LI-LC2