Job Information
Comerica Service Stability Lead in Frisco, Texas
Service Stability Lead A Service Stability Lead (SSL) empowers users with high availability and stellar performance levels of our enterprise systems to pursue their missions. The SSL is responsible for delivering highly optimized and high performing environments. Ensuring the reliability, scalability, and performance of a company's systems and infrastructure. Their duties include designing and implementing automation for deployment, monitoring, and incident response, as well as collaborating with development teams to improve system architecture and reliability. SSLs also conduct post-mortems to analyze and prevent future incidents, and they may be involved in capacity planning and performance optimization efforts. Strong coding and scripting skills, along with a deep understanding of system architecture and cloud technologies, are essential for this role. We are committed to delivering exceptional services to our customers and ensuring the stability and reliability of our systems is paramount. As we continue to grow, we are seeking a talented individual to join our team. Position Responsibilities: Design and Refine * Works closely with business units, application teams, infrastructure areas and vendors to identity, review and evaluate the solution requirements. * Investigates and proposes strategic fits for virtualization, consolidation and rationalization solution opportunities within the infrastructure or business. * Proposes changes to the technical architecture and design solutions as applicable. * Evaluates and aligns strategic fit solutions across infrastructure platforms and solutions specific to system hardware and software technologies. * Understands, participates, reviews and influences long term capacity planning and technology investments. Technical Consulting * Provides client consulting and planning guidance as applicable for moderate to large highly complex projects/programs. * Provides consultation and works closely with other functional infrastructure areas/departments on multiple initiatives to meet common organizational / business goals and objectives. * Participates in and provides consulting to project teams on architectural, design development, integration opportunities, planning of highly complex systems and assures it is aligned to our established strategies, guiding principles, rationales and practices. Planning & Execution * Identifies and evaluates projects/programs/initiatives and design processes that enhance and rationalize existing and upcoming solutions. * Maps requirements into standard services solution, identity opportunities for integrating to existing or reuse technology and provides cost effective solutions for moderate to large highly complex project/programs/initiatives. * Calculates the potential cost of outages and plans for contingency. * Review, identify and manage requirements for moderate to complex solutions and do a cost value, feasibility and risk analysis. Risk Management * Reviews, participates, develops, and updates architectural standards, guiding principles, rationales and strategies. * Performs in-depth analyses of the possible risks and countermeasures for them. * Evaluates, reviews and approves highly complex design solutions for business and Infrastructure project or programs or initiatives. Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled