Nestle Nutrition Performance Analyst - Gerber Life Insurance in Fremont, Michigan

Gerber Life Insurance Company is hiring! We have been providing superior quality life insurance products since 1967! We offer an array of insurance products to meet the needs of individuals and families, including The Grow-Up Plan, The Gerber Life College Plan, and adult coverage products, including Term Life, Whole Life, Guaranteed Life, and Accident Protection. As an affiliate of Gerber Products Company, the baby food people, the two companies share a common goal: to help parents raise happy, healthy children. Gerber Products Company and Gerber Life are companies of the Nestle organization.

Gerber Life Insurance Company is an equal opportunity employer.

THIS POSITION IS LOCATED IN FREMONT, MICHIGAN

POSITION SUMMARY: The Training & Organizational Development (T&OD) Performance Analyst works as an identifier and implementer of performance improvement initiatives throughout the Gerber Life Insurance enterprise. As part of a proactive and innovative team, this role supports the project management of new deployments, the knowledge management system (KMS), voice analytic review, trending and reporting, and partnership with the enterprise to uncover and store key business decisions.

PRIMARY RESPONSIBILITIES:

Implement robust communication and learning programs including new product, process or system deployments, existing process enhancements, and high-priority federal and state compliance requirements

Calibrate, track and assess and report on performance and output quality, trends and subsequent drivers to those trends

Partner with peers, management and senior leadership to develop and manage performance and process improving initiatives across the enterprise

o Primary improvement solutions include, but are not limited to: The development and implementation of evaluations, assessments, webinars, videos, eLearning courses, large group training, and one-on-one support to management and senior leaders

Reduce operational waste through enterprise-wide continuous improvement efforts

Actively maintain reliable knowledge of Gerber Life systems, products, services and procedures, as well as cutting edge Human Performance Improvement (HPI) industry standards, practices and procedures

Qualifications

REQUIREMENTS AND MINIMUM EDUCATION LEVEL:

Required:

High School diploma

Preferred:

Associate s and/or Bachelor s degree

HPI/Change Management/Training & Development certifications

Licensed Life and Health Insurance Agent

EXPERIENCE:

Required:

Perform a variety of complex tasks simultaneously and with consistency and accuracy.

Experience with performance improvement, employee development and facilitation

Project Management

Preferred:

Voice Analytics (Nexidia) and Reporting

Knowledge Management System experience

Enterprise-wide, multi-location implementations

Human Performance Improvement (HPI)

LMS Experience (Cornerstone)

SKILLS AND BEHAVIORS:

Prioritization:

o Appropriate prioritization and management time for the completion of concurrent objectives

Problem Solving:

o Ability to solve complex problems, working independently and collaboratively to consistently meet or exceed project expectations

o Ability to acquire and maintain knowledge of Gerber Life products, services, systems and processes within 6-12 months of hire

Results-Focused:

o Consistently meets or exceeds performance and behavioral targets

Communication:

o Effective and efficient verbal and written communication skills

o Strong interpersonal skills

Project Management:

o Ability assess and develop a realistic and functional solutions based on the independent compilation/review of content and direction from multiple resources

o Ability to work with management at all levels to identify and recommend performance improving solutions

Technical Acumen:

o Demonstrates proficiency in Microsoft software and applications

The Nestl Companies are equal employment and affirmative action employers and looking for diversity in qualified candidates for employment.

Category: Administrative, Nestle Nutrition