Enable America Jobs

Date Posted:

2024-04-18

Country:

United States of America

Location:

OT999: 1CP - Farmington, CT One Carrier Place, Farmington, CT, 06032 USA

Job Title

Director, DT Operations & Transformation

Role Overview :

The Otis Digital Technology (DT) team is seeking a Director of DT Operations and Transformation to oversee and advance the seamless and effective functioning of the DT Organization in our digital transformation journey. This role will design and execute strategies and initiatives aimed at enhancing DT’s operational performance, streamlining internal processes, and fostering a collaborative culture of excellence within DT. This role will lead the advancement of Otis' digital transformation efforts for the DT Organization in collaboration with our functional partners such as Supply Chain and Finance as well as Regional Operating Unit alignment.

On a typical day you will:

• Develop and lead initiatives aimed at operational excellence improving efficiency, quality, and agility through the integration of process optimization, digital systems, and data metrics.

• Analyze DT processes and digital workflow to identify bottlenecks or inefficiencies, proposing and implementing solutions to optimize operations.

• Establish and monitor KPIs related to operational excellence for processes, initiatives, and digital systems & tools.

• Utilize data-driven insights to drive continuous improvement in operational practices.

• Facilitate cross-departmental collaboration ensuring alignment with overall business and organizational objectives and seamless integration of digital tools and platforms.

• Partner with Supply Chain, Finance, and other functional partners in addition to other teams within DT to establish supplier performance management capabilities and conduct executive business reviews with top suppliers to ensure strategic alignment and operational excellence.

• Provide support to the DT Operations & Project Management Office (PMO) to monitor and enhance the global DT intake process for prioritizing and scheduling work, enhance alignment and collaboration across key programs and projects, and deliver uplift and foundational programs that drive productivity, optimization, quality, and pace.

• Focus on enhancing DT roles and core competencies for the future state, including preparing successors for key roles, reorganizing responsibilities, and increasing diversity within technical teams. Additionally, mature the post-uplift operating model to empower high-performing teams and drive organizational success.

• Engage in external forums to drive thought leadership and community outreach in Digital, Science, Technology, Engineering, and Math (STEM) fields.

• Support, track, and report progress on Chief Digital Officer (CDO) goals and key performance indicators (KPIs) aligned with Performance Connect and Functional and Regional Business Reviews.

What You Will Need to be Successful :

• Proven leadership in leading digital transformation initiatives within large organizations, fostering innovation, and driving impactful change.

• Strategic vision to develop and communicate a clear digital strategy aligned with business objectives.

• Cross-functional collaboration experience with functional partners in Supply Chain, Finance, in addition to other DT teams.

• Proficiency in project and program management, supplier management, process implementation & enhancement, performance tracking and reporting, and effective communication and influence.

• Relevant bachelor's or master's degree, along with certifications or training in digital transformation, project management, or related areas.

• Experience working with global teams, capable of bringing together stakeholders, aligning strategic goals, initiatives and driving improvements.

• Familiarity with AI and its utilization is a plus.

• Certifications such as Lean Six Sigma, CDTP, PMP, ITIL, SAFe are a plus.

Otis is looking for a dynamic leader with a proven track record of driving digital transformation, fostering innovation, and achieving strategic business objectives. The ideal candidate will possess strong interpersonal skills, a collaborative mindset, and the ability to effectively lead and influence cross-functional teams. If you are passionate about driving impactful change and shaping the future of digital transformation at Otis, we encourage you to apply.

Apply today to join us and build what’s next!

If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.

Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio.

You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.

When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge. 

We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.

Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here (https://www.otis.com/en/us/our-company/esg) .

Become a part of the Otis team and help us #Buildwhatsnext!

Otis is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com .

Privacy Policy and Terms:

Click on this link (https://www.otis.com/corporate/privacy-policy/Job-Applicant/) to read the Policy and Terms

We go to great lengths to hire and develop the best people, and offer a supportive environment where employees are motivated and empowered to perform at their full potential. Today, we continue pushing the boundaries of what's possible to thrive in a taller, faster, smarter world.