Job Information
Verity IT System Administrator in Downers Grove, Illinois
Our System Administrator (Professional Services) is primarily responsible for project-based work, technical environment assessments, and client on boarding / documentation preparation for service desk usage. There may be times or situations where the Project Engineers will also handle escalations from service desk engineers. Must be able to execute projects from start to finish, including all communications, planning, and technical delivery.
Your day will consist of working with other teams to create estimates for new implementation projects and planning, coordinating, and delivering projects. More specifically, you will be responsible for:
Project and solution estimation
Engage with business stakeholders to understand required capabilities, integrating business knowledge with technical solutions.
Own and aggressively drive projects from discovery to completion.
Author, edit, and present technical documents.
RESPONSIBILITIES
The System Administrator (Professional Services) is primarily responsible for project-based work, technical environment assessments, and client on boarding / documentation preparation for service desk usage
This position will mentor with a Senior Project Engineer as needed
Must be able to execute projects from start to finish, including all communications, planning, and technical delivery
Basic Microsoft SQL Server Deployment and Maintenance (Memory tuning, backups)
Advanced desktop deployment and imaging processes
Firewall configuration and deployment
Wi-Fi analysis, configuration and deployment
Datto/Acronis Backups / DR system implementations, maintenance, and offsite replication setups
Ability to deploy and document lines of business applications for client needs
Deployment of Mobile Device Management solutions
Understanding / troubleshooting of basic networking concepts and configuration
Server and systems setup / configuration as assigned
Adherence to time frames assigned and dispatch schedule
Escalations from Service Desk as needed
Participation in Professional Services on-call scheduling
Participation in weekly meetings, some client facing
Staying current with new technologies and growing skills
Job requires some off-hours or weekend work based on pre-scheduling or emergencies
Maintain up to date Time Entries and Expenses for billing purposes
Sixty percent (60%) of this positions' time is to be allocated to billable project based work
Twenty percent (20%) to be allocated to client onboarding and documentation tasks
Fifteen percent (15%) to be allocated to handling escalations
Five percent (5%) to be allocated to internal meetings and administrative work
QUALIFICATIONS
Setup & Config of Server Hardware (RAID, NIC teaming, Lights out Management)
Strong virtualization technologies including VMWare and Hyper-V
Windows based server configuration and implementation
Office 365: Advanced understanding of Office 365 Platform, including Setup, Migrations, and Administration
Microsoft: Knowledge of Group Policies
VM Migrations, P2V and V2V
Microsoft Servers: Setup of Microsoft Domains, O/S Upgrades
Experience with Cisco ASA, Meraki, Fortinet and SonicWall firewall products
Networking: Strong knowledge of VLAN configuration and advanced switch configurations
Understanding of HIPAA, SOC2, and SOX Compliance and polices
Communicate clearly and concisely, both orally and in writing
Able to compile, organize, and analyze complex data
Excellent oral and written communication skills
Excellent organizational, analytical skills; able to work on multiple tasks while meeting deadline
Readily accessible via mobile phone and email during off-hours
WHO WE ARE
Founded in 2014, Verity IT is a Managed Service Provider (MSP) focused on providing cutting-edge technology and cybersecurity solutions to businesses in the markets we operate in today. Our origins began in Chicago, IL, but we have since expanded into other markets to further support our clients, ensuring we can find the best talent to support our clients' growing needs. We strongly believe in developing focus on not only IT solutions, but cybersecurity solutions, that address the requirements of our clients.
In order to build, maintain and optimize these types of solutions, we need high-performing, highly collaborative teammates, who are excited to join us on this journey. People choose to join Verity IT because of our family-oriented culture, our growth, our professional development programs and much more — hopefully you get to learn more about Verity IT soon!
If this sounds like a place you can envision yourself working, let's connect and discover if we have the foundation to build something great together.
WHAT YOU GET IN RETURN
As an employee at Verity IT, you will have a direct impact on our operations, our clients and your fellow team members. Because of that impact, you get our respect and gratitude for the role you play in making Verity IT the best it can be. We consider mentoring and participating in the continual learning of others to be absolutely essential for both you and your co-workers.
To reflect our commitment to our employees, we offer a very generous PTO program, 401k matching, employee outings (virtual and in person), reimbursement for approved seminars, conferences and certifications, as well as medical, dental, life, and vision insurance….and that's just the start.