Shaw Industries Inc Patcraft Account Manager in District Of Columbia

Job Title

Patcraft Account Manager

Position Overview

With more than 70 years in the commercial flooring business, Patcraft defines performance by more than how our products withstand the physical demands of an environment, but also how they support human performance, productivity, health and wellness. We deliver high performance flooring solutions with innovative design and superior service to meet the needs of every market sector.

Specific responsibilities include daily sales calls on existing customers in the Washington DC area, specifically in the healthcare, higher education, k-12, and government segments. Must present products to architects, designers, end users and other users. New end use business development skills are preferred. Additionally, he or she must continually prospect for viable new accounts while developing a key awareness of what is happening within their geographic area.

Responsibilities:

  • Characteristics to include honesty, integrity, hard work, enthusiasm and motivation.

  • Work with architects, designers, flooring contractors, end users, contractors, etc. to select appropriate products for their projects that fit within their design criteria, budget and time frame.

  • Travel daily throughout assigned area to call on existing customers and prospect new customers to solicit business.

  • Manage project from inception to completion including identifying opportunity, product selection, specification, order placement, order tracking, delivery coordination, installation oversight, punch walk/ claim coordination( if necessary), and communication of maintenance program.

  • Must be motivated and comfortable working and supporting a closely knit team environment.

  • Must be able and competent to work with and manage customer base thru CRM ( Customer Relationship Management) tool such as Salesforce.com

  • Follow up on a variety of leads from sources such as Dodge, CoStar, networking groups

  • Build relationships with existing and new customers by entertaining such as lunches, dinners or special events.

Account Managers must implement the selling process in his/her area; they must have the ability to make good judgment decisions. A full understanding of the product line is essential. Furthermore, an understanding of the application that each product serves is critical. The ability to interface/communicate with a diverse group of customers in a friendly and respectable manner is a must. The ideal candidate will possess a flexible personality and be able to communicate clearly to other persons, both orally and in written form. Contract Account Managers must give presentations to architects, designers, and end-users to educate them on the flooring industry and how Patcraft can benefit them on their projects.

Required Competencies:

  • Build Trusting Relationships

  • Influence Others

  • Execute Action Plan

  • Build Customer Satisfaction

  • Initiate Action

  • Adapt and Change

Requirements:

  • High School Diploma/GED and previous floor covering sales experience required.

  • If no Bachelor's degree, minimum 5 years previous industry sales experience required.

Preferred:

  • Bachelor's degree.

  • Candidate already living within or familiar with the territory is strongly preferred.

  • Commercial flooring experience preferred, or commercial interiors, or interior design.

Patcraft is based out of Cartersville, Georgia, at the new Create Centre, an innovative facility that encourages collaboration and connectivity of commercial product development and marketing teams, as well as customers from around the globe. We are looking for energetic, passionate individuals to become a part of our brand, as well as support the values and mission of our parent company Shaw Industries, Inc., a subsidiary of Berkshire Hathaway, Inc., which is located in Dalton, GA.

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Work Shift

8 hour, day shift

Our Nation’s veterans bring an extraordinary array of skills and training to any position. Shaw actively works to understand how these skills can translate to our job categories.Shaw will consider an applicant’s military service and work experience when determining whether a candidate meets the requirements of a posted job. Shaw values Diversity & Inclusion. We are an Affirmative Action and Equal Opportunity Employer, Veterans & Disabled.

Shaw Industries is more than a flooring company - we are 20,000 people united in our vision of creating a better future for our customers, for our people, for our community and for our company. Our ability to supply products and services to residential and commercial markets worldwide depends on a constant look ahead. Through leadership and skills training, opportunities across multiple career paths, and a collaborative team environment, we are preparing our associates for the opportunities and challenges of tomorrow. Headquartered in Dalton, Georgia, Shaw Industries is a wholly owned subsidiary of Berkshire Hathaway, Inc. with $5 billion in sales and representation throughout the US as well as in Australia, Brazil, Canada, Chile, China, France, India, Mexico, Singapore, United Arab Emirates and the United Kingdom.

If you need any additional assistance or have questions, please contact us at shaw.recruiting@shawinc.com.