Job Information
Volunteers Of America Colorado Lead Case Manager in Denver, Colorado
Lead Case Manager
Denver, CO (http://maps.google.com/maps?q=1247+Santa+Fe+Denver+CO+80204)
Apply
Description
WHO WE ARE
Volunteers of America Colorado is a nonprofit, faith-based organization dedicated to helping those in-need transform their lives. Through more than 50 distinct human service programs, Volunteers of America changes the lives of more than 140,000 vulnerable Coloradoans each year. VOA services include housing and emergency shelters, hunger and nutrition services, and many other community support programs. Our work touches the mind, body, heart and ultimately the spirit of those we serve. VOA integrates compassion with highly effective programs that build and strengthen communities.
WHAT MAKES VOA SPECIAL?
Volunteers of America Colorado believes unique challenges require unique and thoughtful solutions. VOA creates specialized programs to meet the critical needs of the communities we serve—our programs across Colorado look different because each community is distinct. Volunteers of America recognizes the senior who needs assistance with her grocery shopping in Fort Collins, and the student in Aurora who has never been to summer camp. We support Denver’s homeless veterans who have been underserved, and prepare preschoolers challenged by poverty to be successful in elementary school and beyond. Wherever we go we engage faith, relationship-building, and volunteers to lift up and support Colorado’s most vulnerable citizens.
Job Summary
Case Manager 4 (Team Lead) directs and facilitates the delivery of appropriate support services for participant households as indicated by relevant service modalities. Job duties include conducting needs-based and program eligibility assessments, engaging in community outreach, providing case management services, and program-wide service coordination. The Case Manager 4 (Team Lead) is responsible for possessing an in-depth knowledge regarding general program requirements and field-relevant best practices and standards in order to act as a resource, guide, and mentor for other team members. Case Manager 4 (Team Lead) not only carries a caseload but also leads a team. Further, Case Manager 4 (Team Lead) is charged with serving as a mentor to junior personnel to support the development of knowledge and experience in best practice standards throughout their work group.
Requirements
Competencies
Models core culture attributes of VOACO that include “AIRS” (Accountability, Integrity, Respect, and Service).
Models and VOACO’s three critical virtues of HHS (Hungry, Humble, People Smart).
Passion for process improvement, mentorship, education, human services, smart administration, and the delicate practice of linking each of these domains to one another in policy, practice, and process.
Qualifications of Position
Bachelor’s degree in human services, social work, or a closely related field or related experience.
1 year of direct, full-time case management experience demonstrating the ability to consistently apply field-relevant best practices and standards.
Must possess a Colorado driver’s license and state-mandated automobile insurance.
Must possess a personal vehicle that may be used for work-related travel (reimbursement for mileage is available).
Must complete agency and program credentialing within 12 weeks of hire and maintain credentialing standards thereafter.
Knowledge and Skills
Ability to respectfully and professionally serve individuals hailing from diverse backgrounds, cultures, ideologies, and religions.
Ability to work and thrive within a diverse, multicultural team environment.
Ability to take initiative and work independently.
Ability to communicate effectively verbally and in writing.
Ability to apply appropriate self-care in the face of often difficult and/or traumatic situations which commonly present while working with persons in need of services.
Position Type and Expected Hours of Work
Full-Time
Work hours vary depending upon program requirements but are typically scheduled around a 40-hour work week M-F.
Position Salary Range:
$23.50 - $25.50
Starting Pay:
Based on experience
Benefit eligibility is based on job type/status
Vacation Time
Separate Sick Time
Paid Holidays
Floating Holidays
Personal Days
Volunteer/Wellness Day
Tuition Assistance
Pension Plan
403b Retirement Plan with Agency Match
Health, Dental, Vision, Pet Insurances
Life Insurance
Accident Insurance
Employee Assistance/Work Life Balance Program
Employee Discount Program
LifeLock with Norton
Public Service Loan Forgiveness
Company Paid Unlimited Mental Health Benefits for Employees on the VOAC Health Plan
Volunteers of America is an EEO/AA Employer
POSITION WILL REMAIN OPEN UNTIL FILLED
Salary Description
$23.50-$25.50