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Business Consultant

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Business Consultant

Salary

$56,028.00 - $68,928.00 Annually

Location

Denver, CO

Job Type

Full Time

Job Number

KAA 1752 A III 5.3

Department

Department of Labor and Employment

Division

Division of Vocational Rehabilitation

Opening Date

05/03/2024

Closing Date

5/20/2024 5:00 PM Mountain

FLSA

Determined by Position

Type of Announcement

This position is open only to Colorado state residents.

FLSA Status

Exempt; position is not eligible for overtime compensation.

Department Contact Information

david.stevenson@state.co.us

Primary Physical Work Address

2211 W Evans Ave, Denver, CO 80223, USA 1365 Garden of the Gods Rd ste 250, Colorado Springs, CO 80907, USA 5250 Hahns Peak Dr suite 120, Loveland, CO 80538, USA

How To Apply

Please submit an online application for this position at https://www.governmentjobs.com/careers/colorado. Reach out to the Department Contact to apply using a paper application, including any supplemental questions. Failure to submit a complete and timely application may result in the rejection of your application. Applicants are responsible for ensuring that application materials are received by the appropriate Human Resources office before the closing date and time listed.

• Description

• Benefits

• Questions

Department Information

THIS POSITION IS OPEN TO CURRENT RESIDENTS OF COLORADO ONLY

THIS ANNOUNCEMENT HAS BEEN EXTENDED UNTIL 5:00 PM ON MONDAY, MAY 20th, 2024

This position will have remote and hybrid workplace options available but will still be required to report to the listed addresses as well as other locations at the discretion of the supervisor and based on business need.

The Department of Labor and Employment keeps Colorado strong and competitive. We connect workers with great jobs and assist those who have been injured on the job. We help people who are unemployed through no fault of their own by providing temporary wage replacement and we ensure fair labor practices. We provide an up-to-date and accurate picture of the economy that helps in decision making. And we protect the workplace – and Colorado communities – with a variety of consumer protection and safety programs.

This is a values-driven organization, committed to accountability, agility, collaboration, and respect. We believe in outstanding customer service, an inclusive culture, continued process improvement and in our role as a trusted and strategic partner. Recognizing that knowledgeable employees drive our success, we are seeking dedicated individuals who exhibit our shared values and our passion for quality and excellence in all we do.

In addition to rewarding and meaningful work, we offer excellent benefits:

• Strong, secure, yet flexible retirement benefits including a PERA Defined Benefit Plan or PERA Defined Contribution

• Plan plus 401(k) and 457 plans

• Medical and dental health plans

• Employer supplemented Health Savings Account

• Paid life insurance

• Short- and long-term disability coverage

• 11 paid holidays per year plus vacation and sick leave

• BenefitHub state employee discount program

• MotivateMe employee wellness program

• Excellent work-life programs, such as flexible schedules, training and more

• Access to participate in employer-supported employee affinity spaces

• RTD Eco-Pass Commuter Program

• Some positions may qualify for the Public Service Loan Forgiveness Program. For more information go to https://dhr.colorado.gov/dhr-resources/student-loan-forgiveness-programs

  Our agency website: Colorado Department of Labor and Employment

CDLE has implemented a pilot program on March 1st, 2022 which will award Disability Hiring Preference Points similar to the Veterans’ Preference Points program. During your application process you will be asked if you would like to be considered for either of these programs for additional points in the hiring process. To learn more about Disability Hiring Preference and what will be required to participate, please visit our website: https://sites.google.com/state.co.us/disability-hiring-preference/home

PLEASE NOTE: With the beginning of this program, CDLE will no longer accept attachments of any kind with applications. Please be as thorough as possible in documenting your education and work history in the application system. Attachments will not be accepted or considered during any phase of the hiring process including minimum qualification screening, comparative analysis, or interviews.

Description of Job

Classification: Administrator III (H1B3XX (https://drive.google.com/file/d/0B4enHpLSVk4eWkZaX3pITkthalE/view?resourcekey=0-7JnyseeYiyxZjlARRHfAZg) )

Salary:

$26.94 - $33.14 Hourly

$2,154.92 - $2,651.08 Biweekly

$4,669.00 - $5,744.00 Monthly

$56,028.00 - $68,928.00 Annually

The Division of Vocational Rehabilitation (DVR) helps individuals with disabilities prepare for and secure employment. We help them take their rightful place in the workforce and in the community.

This work unit exists to provide individuals who are blind with remunerative employment, enlarging the economic opportunities and stimulating individuals who are blind to greater efforts in striving to make themselves self-supporting. The Business Enterprise Program (BEP) is housed within the Division of Vocational Rehabilitation, Blind and Low Vision Services (BLVS) unit, which administers the Randolph-Sheppard Vending Facility Program and issues licenses to individuals who are blind to operate business enterprise locations on federal, state or other property.

This position is a technical expert in business and provides support to approximately 20-30 Blind Vendors to enhance their career development and maximize their profits by providing technical assistance. This position provides training to the Blind Vendors in business concepts, proper fiscal management, food preparation, quality control, merchandising, inventory management, customer and employee relations, marketing, and compliance with all applicable laws. This position provides feedback to Blind Vendors, rehabilitation staff, and agency administration in order to develop strategies to make facilities more efficient and cost effective through assessing customer needs and assuring Blind Vendors are developing new techniques and correcting deficiencies to generate increased revenue. This position is also responsible for seeking new business opportunities and assessing viability of those opportunities.This position ensures that each Blind Vendor has the opportunity to manage viable locations; vending, snack bars, cafeterias or other businesses in federal, state and other properties so that blind individuals are able to maintain gainful employment. This position provides strategic input and recommendations to the Business Enterprise Program Manager and BLVS Manager regarding program operation; researches and recommends rule/policy updates/changes; and monitors and reports national trends in the provision of Randolph Sheppard programs.

The duties for the position include:

• Prepares Bid Announcements for locations opening up for a new Blind Vendor to bid on.

• Reviews Intents to Bid to ensure bidders meet requirements to be eligible to bid for the new location.

• Maintains documentation of all bids and intents to bid.

• Provides consultation to bids on contracts, i.e. military dining contracts. Reviews contract bids to ensure they meet requirements of solicitation and bid is competitive.

• Seeks out potential new locations and recommends the type of service required after preparation of a feasibility study.

• Analyzes statistics and data to determine feasibility of facilities.

• Serves on bid panel to select Blind Vendor.

• Provides marketing strategies to Blind Vendors.

• Tracks starting inventory and supplies. Maintains documentation of starting inventory and supplies.

• Helps identify specific problems Blind Vendors face in reaching their business goals and then determines appropriate strategies so Blind Vendors can overcome these challenges.

• Works with Blind Vendors to understand their needs and the scope of each consulting project.

• Conducts research, surveys and interviews and analyzes data to gain insights into the business.

• Detects issues and investigates ways to resolve.

• Assesses the pros and cons of possible strategies.

• Explores business problems and models different solutions.

• Attends meetings and compiles and presents information orally, visually and in writing to keep clients up to date on progress.

• Makes recommendations for improvement and presents these to Blind Vendors.

• Monitors the implementation of agreed solutions.

• Develops and implements new procedures or training to support the changes proposed.

• Develops SMART plans with Blind Vendors to help them achieve net profit goals and comply with their contract, permit, or other agreement in their locations, providing consultation on location improvement.

• Ensures Blind Vendors’ understanding of and compliance with all applicable guidelines, rules, regulations, and laws including BEP, CDLE, State, and Federal mandates.

• Ensures Blind Vendor is complying with Blind Operator agreement and their contract, permit, or other type of agreement.

• Maintains documentation of all consultation services provided to the Blind Vendor.

• Consults with Trainer on field of expertise (business, food industry, vending, project management).

• Supports Blind Vendors in advancing their careers and boosting their earnings by overseeing, guiding, and assisting them, in learning business concepts, proper fiscal management, quality control, merchandising, inventory management.

• Establishes financial benchmarks for locations operated by Blind Vendors that include: vending, cafeterias, snack bars, and other locations.

• Analyzes Blind Vendor’s financial reports for accuracy and compliance to applicable laws and program guidelines.

• Evaluates present locations and prepares business plans to improve operational efficiency and profitability by proposing changes in service, architectural design, and equipment needs.

• Maintains all Blind Vendor and location files with updated documentation.

• Possesses working knowledge of Federal, State, and local government policies/regulations and legislation as well as various changes and updates; serves on agency and community task forces; investigates updated and current technologies and training techniques; participates in staff meetings and in-service training/conferences, consults with peers and other professionals within and outside the agency, and reads professional literature to assure optimum level of professional competency in the field.

• Participates on CEC subcommittees to provide input on policy development and strategic planning.

• Interfaces with federal and state government building managers; interfaces with, the body of operators &; the elected committee of licensed Blind Vendors and ensures active participation; develops and writes procedures for operations

Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights

MINIMUM QUALIFICATIONS:

Experience Only:

• Six (6) years of relevant experience in business management, business analysis, finance, marketing and/or business consultation

• Experience MUST include two (2) years of food service management

  OR

  Education and Experience:

• A combination of related education in Marketing, Finance, Food Service Management, Hotel Management, Business Management, or Entrepreneurship or a related field and/or relevant experience in an occupation related to the work assigned equal to six (6) years

  Required Competencies:

• Ability to understand and calculate return on investment.

• Business Acumen.

• Understanding Risk and Opportunity in Business.

• Business Strategy Development Skills.

• Analytical Skills: Ability to analyze complex business problems, identify root causes, and develop data-driven insights and recommendations.

• Problem-Solving Abilities: Proficiency in applying problem-solving frameworks and methodologies to address Blind Vendor challenges and opportunities.

• Strategic Thinking: Capacity to think strategically and develop long-term plans and initiatives that drive business growth, improve efficiency, and enhance competitive advantage. Strategic thinking involves considering the broader context and implications of decisions and actions.

• Problem-Solving and Decision-Making: Strong problem-solving and decision-making skills are required to address financial concerns, quality concerns, and compliance challenges in a timely and effective manner. The ability to analyze data, evaluate risks, and implement appropriate solutions is critical for ensuring a successful business.

• Customer Service: The ability to communicate clearly, empathetically, and professionally with customers, colleagues, and other stakeholders to ensure effective resolution of inquiries, complaints, and requests.

  Preferred Qualifications:

• Front of house, and/or back of house management experience (I.E. General Manager, Food Service Director, District Manager, Executive Chef, Executive Sous Chef, Banquet Chef)

• Industry Knowledge: Understanding of the specific industry or industries (cafeterias, vending, food service, micromarkets, etc.) in which the Blind Vendors operate is essential. This includes knowledge of industry trends, market dynamics, regulatory environment, and competitive landscape.

• Negotiation skills: Knowledge of successful negotiation concepts and techniques; ability to negotiate successfully across the organization and with external vendors and clients in a constructive and collaborative manner.

• Proficiency in Excel: Ability to utilize advanced features and functions to analyze, manipulate, and present data effectively. This competency encompasses a comprehensive understanding of Excel tools such as pivot tables, formulas, macros, and data visualization techniques.

  Conditions of Employment:

• Must be a Colorado resident at time of application.

• While this position may be required occasionally to report to one of the business offices listed based on business need; it is required to regularly serve customers on site in various Front Range locations and will necessitate the selected applicant to travel and report to these locations.

• You must pass a thorough background check prior to employment which will include the E-Verify process.

  Appeal Rights: (Updated)

  An applicant who has been removed from an employment list or removed from consideration during the selection process may request a review by the State Personnel Director.

  As an applicant directly affected by the results of the selection or comparative analysis process, you may file a written appeal with the State Personnel Director.

  Review of the completed, signed and submitted appeal will be timely on the basis of written material submitted by you, using the official appeal form signed by you or your representative. This form must be completed and delivered to the State Personnel Board by email at dpa_state.personnelboard@state.co.us within ten (10) calendar days from your receipt of notice or acknowledgment of the Department’s action.

  For further information on the Board Rules, you can refer to 4 Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Director's Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, at spb.colorado.gov/board-rules .

Supplemental Information

For questions regarding this recruitment, please contact:david.stevenson@state.co.us

Minimum Qualification Screening

A Human Resources Analyst will only review the work experience/job duties sections of the online job application to determine whether you meet the minimum qualifications for the position for which you are applying. Cover letters and resumes WILL NOT be accepted in lieu of the official State of Colorado online application,CDLE does not accept attachments of any kind during the application process.Part-time work experience will be prorated.

Applicants must meet the minimum qualifications to continue in the selection process for this position. Work experience and qualifications must be specifically documented on your online application. Do not use "see resume" or "see attached" statements on your application. CDLE does not accept attachments of any kind during the application process.

Comparative Analysis Process – Structured Application Review

After minimum qualification screening, the comparative analysis process for this position will involve a review and rating of all the information you submit with your application materials. Therefore, it is extremely important to document in the work experience/job duties portion of your online application the extent to which you possess the education, experience, minimum qualifications, and preferred qualifications as outlined in the job announcement. It is also important to thoroughly answer all supplemental questions (if listed) as your answers to these questions will be evaluated during this phase.

Answer the supplemental questions on the application completely and thoughtfully. Your answers may be rated based on your writing ability (spelling, grammar, and clarity of your writing) as well as the content of your answer.

THIS ANNOUNCEMENT MAY BE USED TO FILL MULTIPLE VACANCIES

The State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and

enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin,

marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law.

The Colorado Department of Labor and Employment is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADAAA Coordinator, Sean Montoya, at sean.montoya@state.co.us. Auxiliary aids and services are available upon request to individuals with disabilities. For all other inquiries about this recruitment effort, please call 303-318-8200.

While a salary range is posted for this position, an eventual salary offer is determined by a comprehensive salary analysis, which considers multiple factors including but not limited to education and experience compared to others in the organization doing substantially similar work.

Benefits

The State of Colorado offers permanent employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program. Please click the following link for detailed information: www.colorado.gov/pacific/dhr/benefits

Please note that each agency's contact information is different; therefore, we encourage all applicants to view the full, official job announcementwhich includes contact information and class title. Select the job you wish to view, then click on the "Print" icon.

Benefits

The State of Colorado offers permanent employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program. Please click the following link for detailed information: www.colorado.gov/pacific/dhr/benefits

Please note that each agency's contact information is different; therefore, we encourage all applicants toview the full, official job announcement which includes contact information and class title. Select the job you wish to view, then click on the "Print" icon.

The State of Colorado offers permanent employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program. Please click the following link for detailed information: www.colorado.gov/pacific/dhr/benefits

Please note that each agency's contact information is different; therefore, we encourage all applicants to view the full, official job announcement which includes contact information and class title. Select the job you wish to view, then click on the "Print" icon.

01

I acknowledge the comparative analysis process for this position will consist of a review of the information contained within my application/job duty statements and that any attachments will not be included during the minimum qualification screening or application review. The structured application review/numerical scoring of my application will be based on the content listed in the job duty statements, the preferred qualifications, required competencies, and answers to supplemental questions. My responses to the supplemental questions will be scored based on my ability to follow instructions and provide detailed, clear and concise answers to each question.

• Yes

• No

  02

  Please describe your formal or informal experience assisting or serving people with disabilities. If none, please state N/A.

  03

  Please describe in detail specific methods to control food and labor costs.

  04

  Please describe in detail how a food service operation can recover from being mismanaged and neglected.

  Required Question

Agency

State of Colorado

Address

See the full announcement by clicking

the "Printer" icon located above the job title

Location varies by announcement, Colorado, --

Website

https://careers.colorado.gov/

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