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SUNY Delhi STUDENT: Registrar's Assistant (Fall 2024) in Delhi, New York

Location: Delhi, NY Category: Student Jobs Posted On: Mon Mar 18 2024 Job Description:

Registrar's Office Student Assistants are expected to carry themselves in a professional, polite manner. Assistants are expected to come into the position with maturity and a strong work ethic and must be able to follow written and oral directions from full time staff. Typical duties include but are not limited to: answering phones, attending to in-person customer service needs, directing questions to the correct office or staff member, and general office duties. We are looking for students who can work independently as well as a member of a team.

Responsibilities:

  • Answer Registrar Office phones to provide first-level contact and problem resolution/referral.

  • Greet in-person visitors to the office courteously and assist/direct them appropriately.

  • Mail printed transcripts and assist students with the Parchment transcript service.

  • Review forms/paperwork being submitted to ensure that it is complete, including any/all approval signatures.

  • Open mail and direct to the correct staff member.

  • Scan and index documents to student records in Xtender.

  • Learn and be able to explain basic academic policies and processes.

  • Help campus community with navigating the web site.

    Job Requirements:

Must have excellent communication skills

Must have 2.0 or higher GPA

Preferred:

-Able to lift 35 lbs

-At least 3 semesters left before graduation

Additional Information:

Other expectations:

Attend monthly meetings/training (approx. 30 min-1 hr)

Two forms of identification needed to complete HR paperwork: i.e. passport or birth certificate and social security card/driver license

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