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Arab Community Center for Economic and Social Serv Program Integration Manager in Dearborn, Michigan

Program Integration Manager

Department: Administration

Location: Dearborn, MI

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Job Title: Manager, Program Integration

Job Status: Full-time

Job Summary: Under limited supervision, the Program Integration Manager will use their knowledge and skills obtained through education and experience to advance ACCESS- whole family service delivery strategy. ACCESS- whole family service delivery strategy drives the organization-s vision for improving health outcomes and increasing the social and economic mobility of the families we serve. This leader must be a skilled facilitator and is responsible for convening multi-disciplinary teams, facilitating conversations to build consensus, collaborating with teams across the organization to advance measurable actions and implementing practices to strengthen a whole family approach to service delivery under the guidance of ACCESS leaders.

Essential Duties and Responsibilities:

  • Coordinate regular meetings with key leaders across the organization to advance ACCESS whole family strategy

  • Lead the implementation of the whole family strategy as identified in the coordinated meetings

  • Identify best practices and learning opportunities and engage staff and leadership in the learning activities

  • Acquire and make available professional development opportunities on best practices

  • Coordinate with ACCESS- Marketing and Communications department to implement an internal communications plan on the organization-s whole family theory of change and logic model

  • Coordinate with ACCESS- Human Resources department to develop and implement an agency-wide professional development plan for all staff to build skills in the whole family approach to service delivery and systems of accountability for staff utilization of a whole family approach

  • Coordinate with ACCESS- Office of Evaluation and Learning to develop outcomes for the whole family strategy and collect data to measure progress towards the outcomes

  • Assist with seeking additional funding to expand integrated whole family programs, including writing grants for corporate, foundation and public funding

  • Develop and manage an agency-wide program directory for staff

  • In collaboration with the Office of Evaluation and Learning, develop measures to track the impact of professional development and the implementation of an internal communications plan on the organization-s whole family strategy

  • Create and implement ongoing mechanisms to continuously assess and improve programs and services to increase the whole family approach of programs

  • Work directly with service delivery programs to share the whole family approach and incorporate the approach into their service delivery design

  • Operate standard office equipment and use required software applications

  • Perform other duties and responsibilities as assigned

    Knowledge, Skills, and Abilities:

Knowledge of:

  • Intermediate concepts, principles and practices of advocacy, organization engagement

  • Advance concepts, principles, and practices of office management

  • Community resources

Skill in:

  • Communicating effectively both in oral and written formats

  • Public speaking

  • Conducting analyzing and presenting research

  • Capable of interpreting various types of information, write reports, create presentations, and present information to a diverse group of people

Ability to:

  • Organize, prioritize, multitask, and meet deadlines in a fast-paced environment

  • Partner with other functional areas and external partners to accomplish objectives

  • Read, interpret, analyze, and apply information from current and pending events

  • Facilitate meetings, ensuring that all viewpoints, ideas, and problems are addressed

  • Promote excellent customer service

  • Successfully coordinate the work of others with excellent team leader skills

  • Build and maintain constructive and effective relationships

  • Work independently, as well as collaboratively with a team environment

  • Operating standard office equipment and using required software applications for program area and other applications, including Microsoft Office

    Educational/Previous Experience Requirements:

  • Minimum Degree Required:

  • Bachelor-s degree

  • Required Disciplines:

  • Communications, Human Services, or a related field approved by Human Resources

and

  • At least four years of experience in non-profit, project management, and Human Services. Any equivalent combination of experience, education and/or training approved by Human Resources

    Licenses/Certifications:

  • Licenses/Certifications Required at Date of Hire: None

    Working Conditions:

Hours: Normal business hours, some additional hours may be required

Travel Required: Local travel, up to 25%

Working Environment: Climate controlled office

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