Salesforce.com, Inc Manager/Director of Software Engineering - IT in Dallas, Texas

Job CategoryProducts and Technology

Job Details

Titles: Manager, Sr. Manager, Director

Current Locations:

Dallas, TX

San Francisco, CA

Location Guidance - While we are always looking for great talent for this role in the locations listed above, we are currently hiring a Director of Network Engineering, Manager of Software Engineering (Middleware) in Dallas, TX, and a Sr Manager of Software Engineering in San Francisco, CA and Dallas, TX. Please don't let that stop you from applying. While this/these are the current openings, your information will be saved for new opportunities as they open in all locations.In school, or graduated within the last 12 months? Please visit FutureForce for opportunities.

The Salesforce IT Applications team is looking for a Director of Software Engineering with extensive background in leading sophisticated enterprise application development and global teams at scale. This is a senior leadership role reporting to the VP, IT Applications and is responsible for delivering capabilities for internal and external Salesforce customers with a focus on trust, growth, innovation, and equality.This role will lead a global team of 30+ engineers with concerted focus on nurturing our Ohana culture. The ideal candidate will have demonstrated success in building and leading technical teams, and in defining, implementing, and influencing engineering strategy and excellence. Broad business understanding with experience in post-Sales business domains (e.g. Support, Professional Services, Customer Success, Renewals, etc.) is preferred.Responsibilities:

  • Hire, develop, and cultivate amazing people and teams.

  • Vigilantly focus on customer success.

  • Oversee delivery of projects involving a variety of technologies and ensure solutions align with long-term objectives.

  • Lead decision-making and collaboration across a broad network of stakeholders, delivery partners, and operational teams.

  • Innovate and optimize engineering processes and standards; drive adoption throughout organization.

  • Lead operational excellence and appropriate incident management and resolution.

  • Develop and maintain in-depth knowledge to of Salesforce's business, products, and IT application portfolio

  • Maintain and lead awareness of industry best practices and relevant technologies.

Required Skills/Experience

  • 4 to 10+ years relevant experience including but not limited to:

  • Managing global engineering teams at scale

  • Managing vendor partners and teams extended with contractors

  • Delivery accountability for complex IT applications development

  • Proficiency in spectrum of delivery methods (Agile > hybrid > waterfall)

  • Experience in post-Sales business domains (e.g. Support, Services, Renewals, Customer Success, etc.)

  • Managing external customer facing/public properties

  • Leading innovation

  • Salesforce technology expertise preferred

  • Bachelors degree in computer science or equivalent preferred

  • Exceptional interpersonal and communication skills

  • Ability to oversee multiple complex project deliveries in parallel

  • Comfortable operating in fast-paced, dynamic environment

  • Exemplifies Salesforce Aloha spirit demonstrating key traits such as trust, integrity, character, and compassion

About SalesforceSalesforce, the Customer Success Platform, and world's #1 CRM, empowers companies to connect with their customers in a whole new way. The company was founded on three disruptive ideas: a new technology model in cloud computing, a pay-as-you-go business model, and a new integrated corporate philanthropy model. These founding principles have taken our company to great heights, including being named one of Forbes’s “World’s Most Innovative Company” five years in a row and one of Fortune’s “100 Best Companies to Work For” eight years in a row. We are the fastest growing of the top 10 enterprise software companies, and this level of growth equals incredible opportunities to grow a career at Salesforce. Together, with our whole Ohana (Hawaiian for "family") made up of our employees, customers, partners, and communities, we are working to improve the state of the world.

Posting Statement

Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay fees to any third-party agency or company that does not have a signed agreement with Salesforce.com or Salesforce.org.

Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. We are the fastest growing of the top 10 enterprise software companies, the World's Most Innovative Company according to Forbes, and one of Fortune's 100 Best Companies to Work For six years running. The growth, innovation, and Aloha spirit of Salesforce are driven by our incredible employees who thrive on delivering success for our customers while also finding time to give back through our 1/1/1 model, which leverages 1% of our time, equity, and product to improve communities around the world. Salesforce is a team sport, and we play to win. Join us!