Penn National Gaming Favorites Server in Clementon, New Jersey
Don’t just work. Work Happy.
A career in gaming? At Favorites at Gloucester Township we think you’ll enjoy an exciting industry, fast-paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.
An individual could be successful if they possess the following.
Your daily responsibilities include
Greet and verbally acknowledge each guest promptly.
Guide of guest's dining experience / ambassador of good will.
Prepare restaurant and table for service.
Manages assigned section(s) and provides superb service following the service standards.
Show enthusiasm towards guest and product.
Helps fellow servers; maintains a team mentality.
Accurate computer input of orders and delivery of food and beverages
Reconcile checks, thank guest and invite them back.
Clear and reset tables.
Maintain awareness of guest alcohol intake.
Stock side stations throughout the shift; Perform opening/closing side work.
Answer general questions about racing information available at facility
Essential Duties Relative to Performance Review:
Provide professional representation at internal and external meetings and events
Demonstrate abilities to meet performance expectations with Communications, Initiative/Problem Solving, Guest Service/Interpersonal Relations, Work Habits and Conduct, and Responsible Gaming/Business Ethics
Ensure interactions with internal and external guests follow the guidelines of the “Red Carpet Customer Service” Program
Adhere to all Corporate and local policies, procedures, and operating guidelines
The person in this role has no supervisory responsibilities; however, in the absence of a supervisor, they may be asked to:
Answer routine questions from co-workers
Lead completion of daily tasks within the department or work unit
Interact with others when necessary to achieve desired outcomes
To be successful in this position it will require the following skill set
High School Diploma/GED; Will provide training for this position
Must have the ability to respond to common inquiries or complaints from guests
Must have the ability to perform basic math skills
Must have the ability to solve practical problems and deal with a variety of situations
Basic computer knowledge; POS Systems
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.
Walking 75% of the time
Standing 10% of the time
Lift/moving a maximum of 40 lbs
Bending and lifting 15% of the time
Something to leave you with
Penn National Gaming is more than you may realize. We have properties throughout the United States and Canada and are embarking on an aggressive growth mode. Our departments and areas of opportunity are ideal for just about any skill set. And our company-wide commitment to making sure our guests smile as much as we do means you’ll enjoy a fun working environment.
Now that you have read about who we are, here is your opportunity to see what we're about!
Equal Opportunity Employer
Job ID 2018-47686
Casino Property Favorites at Gloucester Township
Position Type Regular Part-Time