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Req# 28199 Aultman Health Foundation, CANTON, OH AULTMAN HOSPITAL Aultman Health Foundation Full Time, EVENING / NIGHT, Afternoon/Night PURPOSE OF POSITION Uses technical expertise and training to maintain the overall quality and timeliness of the services rendered. Assists in directing personnel and resources in the most efficient manner and assumes responsibility for ensuring ongoing quality control, quality assurance, and proficiency testing within departmental standards. Performs a variety of routine and complex laboratory procedures using standard and specialized techniques, instrumentation and equipment on a wide variety of biological specimens to assist the physician in the diagnosis and treatment of patients. Exercises professional judgment in order to recognize, prioritize and facilitate varying test requests and workload in an efficient manner. The Technical Specialist assumes responsibility and accountability for the accuracy of procedures performed. RESPONSIBILITIES & EXPECTATIONS Specimen Processing Assists accessioning as needed to input specimen collection and receipt information into the lab information system Assists in the centrifugation and aliquoting of specimens adhering to established procedures as needed Verifies that specimens meet the individual test requirements prior to testing Refers unusual test requests and questions regarding specimen acceptability to the Unit Director or section Pathologist Assists in the registration of ALS and/or drawstation patients as needed Specimen Testing Responsible for composing all section procedure manuals and revising those manuals when necessary Successfully operates available instrumentation for testing purposes Maintains instrumentation/equipment in good working order using the assistance of "key operators" and manufacturer field and technical service representatives Provides technical information to laboratory "customers" as well as staff and appropriately directs questions to the Unit Director as indicated Communicates technical changes and updates to staff in a timely fashion as indicated Conducts training, coordinates delegated training, and assists the Unit Director in on-going training efforts with new and existing personnel Recognizes deviations from expected results and completes investigation and follow-up Uses alternate method (s) when applicable to insure accurate results when interfering substances are present (ie. hemolysis, lipemia, cold agglutinins) Follows the written departmental procedure (s) when performing all testing Organizes work during heavy workload period and directs staff to areas needing assistance Responds to STAT requests according to established protocol Quality Control Reviews and follows-up on all QC Exception Reports Investigates Variance Reports (internal, external, Midas) Participates in and assigns proficiency testing as required. Reviews returned scores, investigates any unacceptable proficiency testing and follows-up with the Unit Director and/or section Pathologist as needed Reviews Corrective Action logs and follows-up with staff and/or Unit Director as needed Performs quality control procedures as required by CAP and departmental protocol Recognizes QC trends and initiates corrective action when necessary Properly documents when QC is outside of the established guidelines for acceptability and takes appropriate corrective action according to established procedures Participates in process improvement projects and Lab QA meetings Continuing Education Refers to the procedure manual for technical information to aid in decision making Reviews department bulletin board daily, if applicable Reviews procedures yearly relative to the scope of testing Participates in technical workshops, seminars and other continuing educat