Job Information
ATI District Manager in Bloomsburg, Pennsylvania
Ameritel is currently seeking a self-motivated individual with excellent leadership skills and experience in developing and training retail management and staff, as we continue to grow and expand our reach within the wireless industry. The successful candidate is driven for this fast-paced, high-pressured environment, and has a natural ability to lead leaders and instill confidence in people around them. In this role, you'll act as an enthusiastic coach to motivate your team to learn, strive for improvement, and feel a real sense of pride in pleasing customers. This position also demands that you be diligent about tracking numbers - making clear sense of the financial data and making your next action plan. With an eye on the big picture, and a constant tally on the specifics, you'll steer the way to success. This position reports to the Regional Director.
Responsibilities
As the District Manager, you will turn corporate strategy into successful customer experiences in the following ways:
Translate high level marketing strategy into day-to-day actions
Build a team of Store Managers and equip them with skills to hire and train staffs poised to deliver the best possible customer experience.
Use regular meetings with Store Manager to discuss day-to-day operations, as well as upcoming store events, promotions, and training.
Keep store performance "scorecards, " tracking areas such as: operational compliance,team dynamics, store appearance, customer satisfaction, and a rolling list of improvement areas
Pinpoint performance gaps, address them with a sense of urgency, and escalate serious issues when appropriate.
Identify gaps in operations compliance and procedures, and provide on-the-spot coaching to General Managers.
Recognize and celebrate team successes.
Promote effective communication between stores in your market.
Cultivate confidence in employees and inspire them to be passionate about customer satisfaction.
Qualifications
You are qualified to be the District Manager if you have:
5 – 7 plus years of wireless Experience
3 plus years of Retail Management Experience
A proven track record of high personal performance
Fluency in Spanish is a plus
Stellar interpersonal skills
Demonstrated aptitude in multi-store management
Advanced personnel training, coaching and development skills
Talent for motivating a successful sales team
Operational and financial performance management know-how-especially site P&L
Change management experience
Excellent verbal and written communication skills required
Strong computer knowledge of Microsoft Office programs (Excel, Word, PowerPoint, etc.)
A high level of energy, integrity & execution skills.
Ability and availability to travel approximately 70% of the time