Minnesota Eye Consultants Patient Account Representative in Bloomington, Minnesota

Minnesota Eye Consultants is one of the premiere eye care practices in the nation. The team of providers at Minnesota Eye is comprised of sub-specialty trained surgeons, non-surgical ophthalmologists, and fellowship trained doctors of optometry. Our areas of expertise range from cataract surgery and premium lens implants, treatment of corneal disease and glaucoma, oculofacial and aesthetic services, to LASIK – laser vision correction and other total eye care or specialty offerings. With six Twin Cities locations and over 20 physicians, we are committed to delivering both medical and surgical services in a convenient, community setting.

We are the only anterior segment private practice in the Twin Cities area that has a dedicated research department committed to improving patient care. We participate in FDA investigational studies and studies for FDA approved devices. At any given time, we typically have 15-20 active clinical studies in process. Because of our commitment to research, we have access to the most advanced technology to help treat complicated surgical cases.

The culture at Minnesota Eye Consultants is one of excellence and teamwork. With over 250 employees across all locations, we believe in One Team, All In. Our mission is to preserve, restore, and enhance vision through research, teaching, and providing the highest quality medical and surgical care to patients.

Job Summary

Performs various business office functions including but not limited to actively working Accounts Receivables, processing of insurance claims, electronic billing, posting of payments, timely account follow up, answering patient questions on the phone along with end of day and month end balancing in accordance with business office policies and procedures to strengthen our Revenue Cycle.

Essential duties and responsibilities:

  • Knowledge of the A/R process and works aging reports according to supervisor direction.

  • Process and submit pending insurance claims in accordance with billing guidelines and department procedures including follow up.

  • Troubleshoot claims and work with third party payers as well as patients to resolve the billing. This includes submitting corrected claims and creating appeal letters.

  • Posting of remittances from third party payers along with patient payments.

  • Analyze reimbursement audits to ensure transaction processing accuracy.

  • Provide customer service while addressing patient billing calls; resolves issues to meet patient needs or requirements in a timely and proactive manner.

  • Ensure daily balancing of posted charges and transactions.

  • Ability to navigate through and understand the Electronic Practice Management and Electronic Health Records (NextGen).

  • Processing of correspondence and filing in a timely manner.

  • Participate in regular team meetings; provide positive feedback and suggestions.

  • Other duties as assigned.


  • Associate’s degree (AA) from two-year college or technical school preferred; and/or equivalent experience.

  • Three or more years’ experience in Medical and Insurance Billing, including knowledge of health insurance plan benefits and medical policies, ICD-10 and CPT codes.

Deadline to apply: April 7, 2018

EEO/AA: Women, Minorities, and the Disabled are encouraged to apply.