Job Information
Louisiana Department of State Civil Service Social Services Analyst 1 (WAE) - Child Care Assistance Program in Baton Rouge, Louisiana
Social Services Analyst 1 (WAE) - Child Care Assistance Program
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Social Services Analyst 1 (WAE) - Child Care Assistance Program
Salary
$2,784.00 - $5,009.00 Monthly
Location
Baton Rouge, LA
Job Type
Classified
Job Number
LDOE193344041224LP
Department
Education-State Activities
Opening Date
04/12/2024
Closing Date
Continuous
Description
Benefits
Questions
Supplemental Information
This is a part-time position
Multiple vacancies will be filled from this announcement
Office of Early Childhood Operations - Child Care Assistance Program
Job Focus Areas :
The part-time Social Services Analyst 1 position is located within the Division of Early Childhood - CCAP Household Eligibility, and reports to a Social Services Supervisor. The Social Services Analyst 1 is responsible for determining eligibility of CCAP applications received in a specific region. This part-time position will help to ensure the influx of applications are processed in accordance with the procedural timelines.
Duties and responsibilities performed include, but are not limited to the following:
Reviews documents and applications from a specific region and determines client eligibility for the CCAP program
Requests additional documents, when needed through the mail to determine eligibility
Use CAPS, TOTS, CAFÉ, TIPS, OnBase, LINKS, Work Number and other software programs to complete the eligibility process
Collaborate with team members, call center, and agencies both internally and externally to determine CCAP eligibility
Make referrals for suspected fraud
Communicate with families applying for CCAP
Communicate with outside stakeholders to verify employment and education hours
Communicate with peers/Supervisors/Department Heads
Completes all other duties/projects/tasks assigned
Interviews clients/applicants to obtain information, assess employment and educational history, work abilities, and training interests in order to determine the support services needed.
Applicants who possess the following skills and experience are encouraged to apply:
Knowledge of eligibility processing and work experience in state operating systems, to include but is not limited to CAPS, KinderConnect, KinderTrack, and CAFÉ.
Following Policies and Procedures:The ability to comply with policies and procedures of the organization as well as State Civil Service rules, and all applicable federal and state laws.
Making Accurate Judgments:The ability to form an opinion objectively and decisively based on relevant information and in accordance with established standards.
Thinking Critically: The ability to generate ideas, manipulate ideas, and make unconventional connections to develop original approaches.
Accepting Direction: The ability to accept and follow directions from those higher in the chain of command.
Acting Decisively: The ability to make decisions quickly and effectively.
Acting with Ethics and Integrity: The ability to be consistent, honest, and a trustworthy steward of State resources.
Adapting to Change:The ability to adjust plans, expectations, and behaviors in response to change.
Building and Supporting Teams:The ability to combine your actions and efforts with others to work toward achieving a common goal.
Communicating Effectively:The ability to relay information correctly and appropriately to connect people and ideas.
Managing Time:The ability to control your time to increase effectiveness, efficiency, or productivity.
NOTE: This part-time position is not eligible for benefits or paid holidays, and has a limit to the number of hours worked (maximum of 1245 hours) in a 12 month period, beginning with the first day of employment. The hours belong to the employee and any available hours follow the employee.
You may attach a resume; however only the information listed on the online application will be considered to determine qualification. All education, prior experience, including dates related to education and prior experience MUST be listed on the online application.
To apply for this vacancy, click on the “Apply” link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities.
Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of theCurrent Job Opportunities (https://www.governmentjobs.com/careers/louisiana) page.
For further information about this vacancy contact:
ldoejobs@la.gov
Louisiana Department of Education – Human Resources
PO Box 94064
Baton Rouge, LA 70804
Louisiana is a State as a Model Employer for People with Disabilities.
Minimum Qualifications
MINIMUM QUALIFICATIONS:
A baccalaureate degree.
SUBSTITUTIONS:
Six years of full-time work experience in any field may be substituted for the required baccalaureate degree.
Candidates without a baccalaureate degree may combine work experience and college credit to substitute for the baccalaureate degree as follows:
A maximum of 120 semester hours may be combined with experience to substitute for the baccalaureate degree.
30 to 59 semester hours credit will substitute for one year of experience towards the baccalaureate degree.
60 to 89 semester hours credit will substitute for two years of experience towards the baccalaureate degree.
90 to 119 semester hours credit will substitute for three years of experience towards the baccalaureate degree.
120 or more semester hours credit will substitute for four years of experience towards the baccalaureate degree.
College credit earned without obtaining a baccalaureate degree may be substituted for a maximum of four years full-time work experience towards the baccalaureate degree. Candidates with 120 or more semester hours of credit, but without a degree, must also have at least two years of full-time work experience to substitute for the baccalaureate degree.
NOTE:
Any college hours or degree must be from an accredited college or university.
NOTE:
An applicant may be required to possess a valid Louisiana driver's license at time of appointment.
Willingness and ability to handle and carry firearms.
Job Concepts
FUNCTION OF WORK:
To assess, evaluate, and provide social services that are administered by the Department of Children and Family Services.
LEVEL OF WORK:
Entry.
SUPERVISION RECEIVED:
Close from a higher level supervisory or managerial position.
SUPERVISION EXERCISED:
None.
LOCATION OF WORK:
Department of Education.
JOB DISTINCTIONS:
Differs from the Social Services Analyst 2 by the presence of less independence and complexity of work.
Examples of Work
EXAMPLES BELOW ARE A BRIEF SAMPLE OF COMMON DUTIES ASSOCIATED WITH THIS JOB TITLE. NOT ALL POSSIBLE TASKS ARE INCLUDED.
Under close supervision, the entry level Social Services Analyst learns to perform the following duties:
Interprets and applies complex federal, state and local laws and regulations, program directives, and agency policies and procedures.
Interviews clients/applicants to obtain information, assess employment and educational history, work abilities, and training interests in order to determine the support services needed.
Serves as case manager for assigned caseload by recording findings, recommendations and services provided; completes case record forms and any necessary correspondence in connection with assigned cases.
Explains program to applicants and discusses its rules and procedures, assesses clients' willingness and ability to comply with program mandates, identifies barriers to participation, and selects resources to eliminate barriers.
Monitors program participation to determine compliance and takes appropriate action to ensure that participants fulfill program obligations.
May assist with representing the agency on client appeals and appeal hearings by compiling the Summary of Evidence and other agency documentation.
Performs investigative and enforcement function of child support cases in the areas of intake services, absent parent location, collection of payments, and probation services regarding criminal neglect of family cases.
Assesses financial resources to determine an absent parent's ability to provide support.
Monitors all support payment activity on assigned cases and follows up on delinquent payments.
Prepares and submits appropriate documents for court proceedings and serves as court liaison for the agency in coordination of docket scheduling, affidavit completion, case testimony, judicial reviews, etc
Makes field contact which includes probation supervision, serving of notices, orders, subpoenas, and writs.
May issue warrants and makes arrests.
Adjudicates disability claims filed under the Social Security Disability and Supplemental Security Income Program.
Reviews disability applications to determine appropriate sources of medical, psychological, vocational, and social information to document the claimant's disability or non-disability.
Confers with medical professionals on determination of disability and need for medical appliances.
Prepares an assessment to determine the claimant's ability to function by applying a multiple step sequential evaluation process to identify the claimant's capability to perform work activity.
Conducts Claimant Conferences to fully explain the disability process to claimant.
Assesses program eligibility for children placed in the care and/or custody of the Department of Children and Family Services, special needs children who have been adopted and are receiving subsidies, and certain juveniles who are in the custody of the Department of Public Safety and Corrections.
Reviews court orders and other documents to assure that reasonable efforts were made to prevent children from coming into state custody.
Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity tomake a differencethrough public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.
As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:
Insurance Coverage More information can be found at https://info.groupbenefits.org/
Parental Leave– Up to six weeks paid parental leave
More information can be found athttps://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx
Holidays and Leave – State employees receive the following paid holidays each year:
New Year's Day
Martin Luther King, Jr. Day,
Mardi Gras,
Good Friday,
Memorial Day,
Independence Day,
Labor Day,
Veteran's Day,
Thanksgiving Day and Christmas Day.
* Additional holidays may be proclaimed by the Governor
State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.
Retirement – State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):
Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video (https://lasersonline.org/wp-content/uploads/2016/07/Your_Retirement_System.mp4) to give you more detailed information about their system
Teacher's Retirement System of Louisiana (www.trsl.org),
Louisiana School Employees Retirement System (www.lsers.net), among others
01
I understand that information on this application may be subject to investigation and verification and that any misrepresentation or material omission, including on my responses to supplemental questions, may cause my application to be rejected, my name to be removed from the eligible register, and/or subject me to disqualification from future job opportunities and/or dismissal from state service.
Yes
No
02
Have you worked in a state or federal low income program in the determination of participant eligibility?
Yes
No
03
If you answered "Yes" to the previous question, please explain where did you gain this experience and the years or months of experience you possess. If you answered "No" to the previous question, enter "N/A":
04
Have you worked in a federal or state program that used individual error rating as a source of monitoring?
Yes
No
05
If you answered "Yes" to the previous question, please explain where you gained this experience and how many years or months of experience you possess. If you answered "No" to the previous question, enter "N/A":
06
Have you worked in state operating, tracking or time management systems such as CAPS, CAFÉ, TIPS, LEO, Kinder Systems?
Yes
No
07
If you answered "Yes" to the previous question, please list the systems you have experience with, the length of your experience, and where you gained this experience. If you answered "No" to the previous question, please enter "N/A":
08
Have you ever worked remotely?
Yes
No
09
If you answered "Yes" to the previous question, please explain where and for what length of time you worked remotely. If you answered "No" to the previous question, please enter "N/A":
10
Rate your ability to act with ethics and integrity based on our definition: The ability to be consistent, honest, and a trustworthy steward of State resources.
I have no experience and/or am uncomfortable acting with ethics and integrity
I have limited experience or require assistance to act with ethics and integrity
I can act with ethics and integrity
I can act with ethics and integrity and help others improve their ability to act with ethics and integrity
11
Explain your rating by providing specific and relevant examples in the box below.
12
Rate your ability to build and support teams based on our definition: The ability to combine your actions and efforts with others to work toward achieving a common goal.
I have no experience and/or am uncomfortable building and supporting teams
I have limited experience or require assistance to build and support teams
I can build and support teams
I can build and support teams and help others improve their ability to build and support teams
13
Explain your rating by providing specific and relevant examples in the box below.
14
Rate your ability to make accurate judgments based on our definition: The ability to form an opinion objectively and decisively based on relevant information and in accordance with established standards.
I have no experience and/or am uncomfortable making accurate judgments
I have limited experience or require assistance to make accurate judgments
I can make accurate judgments
I can make accurate judgments and help others improve their ability to make accurate judgments
15
Explain your rating by providing specific and relevant examples in the box below.
16
Rate your ability to manage time based on our definition: The ability to control your time to increase effectiveness, efficiency, or productivity.
I have no experience and/or am uncomfortable managing time.
I have limited experience or require assistance to manage time
I can manage time
I can manage time and help others improve their ability to manage time
17
Explain your rating by providing specific and relevant examples in the box below.
18
Rate your ability to think critically based on our definition: The ability to objectively question, analyze, interpret, and evaluate information to form a conclusion.
I have no experience and/or am uncomfortable thinking critically
I have limited experience or require assistance to think critically
I can think critically
I can think critically and help others improve their ability to think critically
19
Explain your rating by providing specific and relevant examples in the box below.
20
Are you currently employed by the Louisiana Department of Education? (please note - teachers and other employees of the School System are not considered employees of the LA Department of Education):
Yes
No
Required Question
Agency
State of Louisiana
Address
For agency contact information, please refer to
the supplemental information above.
Louisiana State Civil Service, Louisiana, 70802
Phone
(866) 783-5462
Website
http://agency.governmentjobs.com/louisiana/default.cfm
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