Job Information
Friendly's (Br Foods & 3 Scoops Hospitality) Service Assistant - Dishwasher (Franchise) in Baltimore, United States
SERVICE ASSISTANT MISSION
To maintain a clean, safe restaurant, and all dishware and utensils necessary to ensure a memorable dining experience for our guests.
ESSENTIAL FUNCTIONS
Maintain a clean, neat, and safe environment.
Maintain a constant state of urgency.
Make sure production areas have adequate supplies of clean dishes and utensils.
Anticipate coworker’s needs and react before they need to ask.
Consider all back of the house areas to be your responsibility in regards to cleanliness and neatness.
Look for ways to go above and beyond for your guests and coworkers.
Own the entire dining experience, engage whenever necessary.
Be rush ready, never allow a lack of planning to interfere with the guest’s satisfaction.
Inform management of slow-downs and the need to take corrective action.
Work as a team, utilize our systems and procedures for maximum efficiency.
Bus tables in the dining room when necessary to speed service and resupply.
Check equipment temperatures constantly to insure compliance and safety.
Have impeccably neat uniforms, tables and welcome areas that are always set and ready to go.
Offer a sincere, personal welcome to every guest entering the restaurant.
Smile and make eye contact.
Anticipate the guest’s needs and react before they need to ask.
Create an emotional attachment to our restaurant by helping our guests create great memories.
GENERAL JOB REQUIREMENTS
Must read, write, and communicate in English as it relates to the job and to the safety regulations.
Must be able to perform all job functions safely.
Must meet the company performance standards for the job.
Must participate in company orientation and training.
Must be able to follow instructions.
Must be able to work the scheduled / assigned times and required overtime for the position.
SPECIFIC JOB SKILLS AND QUALIFICATIONS
High School Diploma / GED preferred.
Must be able to stand and walk for extended period of time.
Must know safety information regarding all materials used within the scope of the work.