Job Information
Shoals Club Recreation Assistant- Shoals Club in Bald Head Island, North Carolina
Position Description Summary
Recreation and Aquatics Attendants are responsible for the safe and successful operation of the pool deck and aquatics facilities. This is a seasonal position.
Role & Responsibilities
Create a memorable experience for all Members and guests, continually providing excellent customer service with a high level of professionalism
Provide immediate attention to all Members and guests upon arrival/check-in
Assist all Members with any requests
Refer to each Member by name at least three times during their stay
Enforce all Club rules and policies in and around the aquatics area
Respond to any emergencies accordingly
Facilitate recreation activities, creating a fun and engaging experience
Assist in the creation and revision of recreation activities, providing feedback on which activities are the most successful/have the best Member engagement
Adhere to all health and sanitation codes and guidelines at all times
Be knowledgeable about Club events, promotions, and general activities
Maintain the cleanliness of the aquatics area, adhering to all Club standards
Promote a fun and relaxing atmosphere, responding to all requests in a timely and professional manner
Project an upbeat and positive attitude with a good work ethic at all times
Advise management of any complaints as soon as they occur
Complete all opening, side, & closing duties, as instructed
Consistently adhere to state and local laws
Be detail-oriented and able to prioritize in a fast-paced environment
Solve problems, work as a team, be a leader, and inspire happiness
Operate within all guidelines, policies, standards, and constraints as established by the Club, and assist in the implementation of Shoals Club mandatory standards of operations.
Qualifications & Education Requirements
Must possess appropriate analytical skills, attention to detail, follow-through, creativity, and a high level of motivation
Ability to communicate effectively and professionally
Willingness to learn and accept instruction
Be dependable, prompt, and team-oriented
Must possess a positive attitude and good work ethic
Country or Private Club experience preferred