Enable America Jobs

Job Description

· Manage Terminal costs and expenses through process efficiencies

· Analyze and adjust work schedules, handle quality issues and manage customer interactions internal and external

· Directs Terminal’s transportation activities to maintain efficiency, profitability, and customer satisfaction

· Monitors operational metrics and compliance throughout Terminal and ensure all local, state, and federal regulations are met

· Ensure facility compliance with all applicable laws and standard operating procedures related to safety and security

· Plan for employee training and skill development and handle disciplinary issues.

· Ensure operations align with company policies and procedures

· Foster a “safety first” culture through awareness, training, and accountability

· Support, mentor, and motivate the salaried and hourly workforce

· Interfaces with other Terminal managers to ensure network efficiencies are achieved in all operation areas: Including timely dispatch and internal and external efficient communication.

· Supervise logistics operations including customer service, freight loading and unloading, dispatch and proper documentation and procedure control

· Complete all necessary operational records and reports in a timely and accurate fashion

· Closely manage staff working hours and activities to minimize overtime and to meet or exceed productivity targets Safely

· Monitor daily, weekly, and monthly operational and sales KPI's that drive performance and accountability

· Understand the location-specific customer goals & objectives and work to meet and exceed these expectations daily

· Manages Fleet Assets and forecasts future equipment needs

· Properly plan work assignments to ensure effective use of fleet equipment

· Work with staff to ensure they understand the safe and efficient operation of equipment

· Work with vendors to ensure equipment is maintained accordingly

· Responsible for terminal revenue growth and leads and supports new customer/business development.

· Reports and maintains revenue/sales data and closely works with VP of Sales

· Adapts readily to a changing environment consistent with business needs

· Continues to seek greater knowledge and improve skills level to prepare for greater responsibility within the Company

· Perform other related duties as assigned

What you need to succeed at Pinnacle:

Required skills and Experience:

· Minimum of 7 years of managerial/supervisory experience

· Experience across multiple logistics operations elements, including all modes of transportation, fleet, distribution, ecommerce fulfillment, and network optimization.

· Experience identifying and implementing new transportation processes and systems.

· Critical Competencies for Success include expertise in Dedicated Fleet Operations, Truckload, LTL, Intermodal, and 3PL relationships.

· Excellent communication and presentation skills, effectively present information and respond to questions from managers, clients, and vendors.

· Strong business and financial acumen.

· Availability to work a flexible schedule as needed, including planned and unplanned overtime, which may include

Requirements

Education and Training

· Bachelor's degree preferred

· Bilingual English/Spanish a plus

· knowledge of logistics-related systems (TMS, PMS, WMS, etc.)

· Experience with Microsoft Office

· Experience in an AS9100 or ISO environment

· Working knowledge of financial accounting and human resources practices