DXC Technology Senior Technical Writer in Austin, Texas
DXC Technology (NYSE: DXC) is the world’s leading independent, end-to-end IT services company, helping clients harness the power of innovation to thrive on change. Created by the merger of CSC and the Enterprise Services business of Hewlett Packard Enterprise, DXC Technology serves nearly 6,000 private and public sector clients across 70 countries. The company’s technology independence, global talent and extensive partner alliance combine to deliver powerful next-generation IT services and solutions. DXC Technology is recognized among the best corporate citizens globally. For more information, visit www.dxc.technology at http://www.dxc.technology/ .
In DXC's Emerging Business Group, Technical Writers perform complex information development activities for medium to large software and solution development projects. Senior writers act as a documentation lead for assigned project teams and conduct assessments and evaluations through analysis and interpretation of objective and subjective evidence to verify product functionality. They are able to use this research to develop consumable information that can be published in various output types and formats to meet department standards.
What you will do: • Work with developers and QA to identify and document software functionality, as well as installation and configuration procedures • Participate in Agile development story grooming, sprint planning, and daily Stand-up meetings • Provide status information according to Agile best practices • Seek out opportunities to leverage best practices and reusable documentation objects to meet requirements in an efficient and effective manner • Use internal and external feedback to iteratively improve the product documentation • Use source control tools to manage content changes across multiple product releases • Manage assigned tasks and issues using online issue tracking tools • Promote and adhere to Technical Publications standards and best practices
Enthusiasm, dedication, and passion for creating top-notch user documentation • Knowledge of virtual computing and networking concepts • Knowledge of software development lifecycles • Experience documenting GUI-based systems • Experience with structured authoring • Experience working in an Agile development environment • Experience working with version/source control tools such as Subversion or Git • Experience with issue tracking software, such as Jira • Experience with Agile project tracking software, such as Rally • Experience documenting APIs and/or class functions • Experience working across multiple platforms, such as Windows, Mac, and Linux
Minimum Requirements: • Excellent verbal and written communication skills, as well as advanced computer skills • 4+ years of technical writing experience, including creating new content, rewriting existing content, and editing copy • 2+ years using print-based authoring/publishing tools, such as FrameMaker and Microsoft Word • 2+ years using object-oriented authoring/publishing tools, such as Madcap Flare and AuthorIT • Able to work in a dynamic, team-oriented, and collaborative environment • Able to handle multiple projects and meet scheduled, fast-paced deadlines • Troubleshooting skills that include researching and investigating issues • Experience working with software industry writing style such as grammar, sentence form, and structure • BA/BS (English, History, Journalism, Communications, Technical Writing, or related technical field preferred)
NOTE: Sample documentation is strongly encouraged; candidates should provide written examples of constructive and on-point documentation preferably written for IT communities
DXC Technology is EEO F/M/Protected Veteran/ Individual with Disabilities