Enable America Jobs

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion (https://www.mastercard.us/en-us/vision/who-we-are/diversity-inclusion.html) for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Title and Summary

Senior Analyst, Business Insights

The Data & Services team is a key differentiator for Mastercard, providing the cutting-edge services that help our customers grow. Focused on thinking big and scaling fast around the globe, this agile team is responsible for end-to-end solutions for a diverse global customer base. Centered on data-driven technologies and innovation, these services include payments-focused consulting, loyalty and marketing programs, business Test & Learn experimentation, and data-driven information and risk management services.

The Business Insights & Productivity team is focused on ensuring that all of Data & Services can make data-driven decisions and operate effectively and efficiently. The [Senior Analyst, Business Insights & Productivity] will respond positively to the following:

• Have you effectively partnered with leadership across Sales, Delivery, Product and other functions to enhance strategic decision making through facts and data?

• Are you passionate about diagnosing strategic gaps and opportunities within a function's operations -- and identifying how they can be corrected and addressed?

• Do you have a strong experience with building data-driven infrastructure, including system configuration, data storage and usage of BI platforms?

• Do you have experience in driving productivity enhancements through the identification, procurement and/or development of technology solutions to match business needs?

Role

• Influences the decision-making process to produce better outcomes in a dedicated Data & Services function (Sales, Delivery, Product, Strategy, HR, etc.) -- providing a fact-base and thought-partnership to functional leaders

• Establishes the right measurement frameworks, KPIs and analysis questions to identify the health of the business for a dedicated function

• Ensures team members can maximize their time on intended work (i.e. Sales and Delivery with Clients; Product on Code Development), minimizing other efforts through automation, process simplification and hands-on partnership

• Leads the execution of special projects without a clear owner -- building cross-functional teams for topics like M&A integration, Agile Initiatives, etc.

• Drives the development of overall Data & Services analytic infrastructure, with a focus on ensuring all systems are configured optimally and data is centrally aggregated

All About You

• Excellent problem solving skills, with a strong emphasis on the development of frameworks and processes that are scalable and automated

• Strong business knowledge relevant to a given Data & Services function -- and a passion for increasing knowledge

• Excellent command of relevant data sets (e.g. Financial, Sales & Marketing, Costs, etc.) and strong comfort with databases and data analytic tools (e.g. SQL, ETL Processes, Tableau, Salesforce, etc.)

• Strong technical orientation, with experience on both Product Management-style collaboration with internal developers and the configuration of third-party technical system

• Generalist mentality with a well-rounded skill set; Previous consulting experience a plus

• Excellent verbal and written communicator at all levels of the organization

Mastercard is an inclusive equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more.

Pay Ranges

Arlington, Virginia: $94,000 - $146,000 USD