Enable America Jobs

Description

We are looking for a high caliber and tested Salesforce Program Manager to be a part of a project with strategic significance and high exposure. In this role, you will be responsible for driving feature enhancements, adoption, and growth of our Salesforce.com system, while caring for our various internal & external tools & systems to ensure seamless business continuity is maintained. You will apply both business and technical acumen in a fast-paced, ambiguous and innovative environment.

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion

Key job responsibilities

•Own and lead the product strategy, design, and roadmap of the Salesforce platform, understand the partner's and internal users' needs, and deeply identify with customers in order to provide a world-class user experience

•Understand the internal user’s needs, and bridge business and technical considerations that result in innovative and compelling solutions for the users

•Define product priorities of Salesforce platform related initiatives and collaborate with engineers to develop the solution

•Overcome roadblocks and evaluate trade-offs when appropriate

•Coordinate and sync product initiatives across different internal teams, executive stakeholders, and business units, by establishing a shared vision and getting buy-in

•Monitor and measure success metrics after launch

•Incorporate feedback into the product development process

•Create compelling G2M and education materials for partners and internal users (e.g., feature descriptions, use case diagrams, white papers etc.)

A day in the life

This role will work closely with our Customers to develop user stories for new feature enhancements in our Saleforce.com instance as well own and develop an overarching roadmap for the program. It'll require working with multiple different stakeholders and leaders to drive alignment and adoption. Our customers include the network acquisition teams and stakeholders include our network deployment teams.

About the team

The Salesforce Program Manager is within the Business Automation team that supports the Global Connectivity Infrastructure Development organization. The team has a wide range of responsibilities: we develop tooling roadmaps, implement process solutions, collaborate with peers and stakeholders across organizations to ensure our employees have the efficient tools and processes to execute on their goals. Our infrastructure moves terabits of traffic across the globe to and from the Internet at any given moment, and represents one of the largest networks in the world, requiring complex solutions to ensure that our employees can provide network capacity and always stay ahead of demand.

Why AWS

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Diverse Experiences

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Inclusive Team Culture

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

We are open to hiring candidates to work out of one of the following locations:

Arlington, VA, USA | Denver, CO, USA | Herndon, VA, USA

Basic Qualifications

• 5+ years of technical product or program management experience

• 2+ years of software development experience

• 3+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience

• Experience managing programs across cross functional teams, building processes and coordinating release schedules

• Understanding of Salesforce development processes and knowledge of the wider Salesforce Ecosystem

Preferred Qualifications

• 4+ years of working directly with engineering teams experience

• 3+ years of analytical, quantitative, communication, and presentations experience

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $101,700/year in our lowest geographic market up to $197,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.