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Andrews Veterinary Hospital. Join our staff of proactive caregivers and pet lovers who work together to create and warm and welcoming experience for our clients and their pets. Our mission is to provide the highest quality of veterinary care for our patients with excellence and compassion. We treat each pet as we do our very own and are committed to improving the life of every pet and every person, every time. With a foundation of integrity, teamwork and quality care, we offer patient focused service. We are committed to ensuring the utmost level of trust with the best interest of the health, well-being and quality of life for our patients.

Receptionist is the first point of contact and must possess excellent interpersonal skills to interact with clients, patients, and hospital staff. Responsibilities include: schedule appointments for medical services and boarding; coordinate walk-in clients and scheduled appointments to maximize the productivity of the veterinary medical team and insure operational efficacy and excellent customer service; maintain and update medical records; prepare client invoices and process client transactions; respond to client inquiries in person, via phone and email as well as inquiries from other medical facilities; maintain appropriate levels of inventory including food, treats, educational materials, and office supplies; reconcile cash and deposit funds. Schedule includes mornings, afternoon-early evening, and some Saturdays, Part-time position. Prior veterinary receptionist experience preferred but not required.

Qualified candidates must demonstrate a passion for animals; possess excellent customer service skills, a strong work ethic, the ability to multi-task, work well under pressure and adapt to changing priorities as well as work in a fast-past environment, and interact and communicate with staff and clients.

Requirements:

• Must work well under pressure in a busy environment.
• Must be comfortable talking on the phone and making conversation with clients
• Professional appearance and demeanor
• Ability to multi-task and prioritize duties
• Ability to work well with others
• Ability to answer a multi-line phone system
• Appointment scheduling
• Detailed note taking for all client communications and interactions
• Obtain and enter medical records
• Checking patients in and out, collecting payments, checking patient records for procedures, etc
• General cleaning: sweep, mop, empty trash, etc
• High school diploma or equivalent
• Must be available to work Monday through Friday from 7:30am to 5:30 pm