Job Information
Excelsior Orthopaedics Group Billing Team Lead in Amherst, New York
Job Summary:
Under the direction of the Manager, serves as working team lead for 3-5 billers engaged in account follow-up to ensure timely and effective processing and collection of payments. Assigns work to team members. Trains team members. Recommends and helps formulate policies and procedures to improve follow-up operations.
Duties and Responsibilities:
• Demonstrate our core values of being patient centered, team focused, service driven, accountable, and innovative every day. • Manages workflow for follow-up department/billers. • Assigns work to AR staff. • Follows up on own accounts/payer being worked. • Provides direct oversight that all denied or rejected claims are followed through and worked in a timely manner. • Spot check work to be sure of accuracy, efficiency, and uniformity. • Respond to staff’s questions in a timely manner ensuring they fully understand how to perform their jobs. • Mentors and coaches, the team. Completes 1:1 meetings for assigned team. Participates in completion of annual review. • Trains new staff and existing staff on techniques. • Proactively identifies trends and initiates recommendations for change to Manager. • Provides tracking and workflow management. • Exercises judgment to make decisions for select methods and techniques for obtaining solutions. • Promote teamwork, remaining available to assist staff as needed. • Evolve in your role when performing supplemental responsibilities as assigned
Qualifications
Requirements and Qualifications:
• Bachelor's degree in a related field or Associates degree plus 5 years • Proven experience (5+ years) as a health care billing specialist or in a similar role • Knowledge of billing practices and billing office policies and procedures • Third-party payor reimbursement practices experience desirable • EMR experience required, MEDENT preferred • Computer skills required with minimum proficiency in Microsoft Word, Excel, Outlook, and Teams