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Job Information

Philips Quality Optimization Engineer in Alajuela, Costa Rica

Quality Optimization Engineer

Role overview

This role will support the implementation of the First Time Right (FTR) program across various operations sites within Philips. The FTR program aims to foster a culture of defect prevention by proactively identifying and mitigating risks at the source, thereby ensuring the creation and delivery of high-quality products. As a Quality Optimization Engineer, you will play a pivotal role in driving this initiative forward, working closely with site teams to execute FTR events, coach personnel, and ultimately reduce risks in processes.

Responsibilities

  • Support the execution of continuous improvement events at operations sites, focusing on identifying conditions required for producing good parts and implementing controls to prevent defects.

  • Collaborate with cross-functional teams to assess and prioritize risks, develop action plans, and implement corrective measures to improve product quality.

  • Serve as a coach and mentor to site personnel, providing guidance on FTR principles, methodologies, and tools to empower employees to proactively address risks in their everyday work.

  • Work closely with site leadership to garner support, advocacy, and resources necessary for the successful implementation of FTR initiatives.

  • Monitor and analyze key performance indicators (KPIs) related to quality, escapes, scrap, and field actions, identifying trends and areas for improvement.

  • Drive continuous improvement efforts within the FTR program, leveraging data-driven insights and best practices to optimize processes and enhance product quality.

  • Ensure that program objectives are determined and met and communicated with management and product owners, integration of multiple functions is facilitated logistics are effectively coordinated, and budgets are adhered to.

Requirements

  • You’ve acquired 5 plus years in Quality Management, preferably within a manufacturing environment, with at least five (3) years in medical device and/or pharmaceutical industry.

  • Bachelor's degree in Engineering or related field; advanced degree preferred.

  • Advance English

  • Strong understanding of problem solving methodologies such as Six Sigma, Lean Manufacturing, and Statistical Process Control (SPC).

  • Excellent analytical and problem-solving skills, with the ability to interpret complex data and drive actionable insights.

  • Experience in coaching or training others in quality improvement methodologies and tools.

  • Familiarity with risk management principles and techniques, including Failure Mode and Effects Analysis (FMEA) and Root Cause Analysis (RCA).

  • Proficiency in project management tools and techniques, with the ability to effectively prioritize and manage multiple initiatives simultaneously.

  • Strong commitment to quality, safety, and continuous improvement principles.

  • Administrative Shift

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.

  • Learn more about our business.

  • Discover our rich and exciting history.

  • Learn more about our purpose.

If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.

#LI-PH1

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