Job Information
University of Michigan Patient Services Intermediate in Ypsilanti, Michigan
Patient Services Intermediate
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How to Apply
A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.
Summary
We are actively seeking compassionate, enthusiastic, and patient-oriented individuals who will share in the goal of creating the ideal experience for our patients, families, and employees. To be considered for this position, a cover letter is required and should be attached as the first page with your resume.
Mission Statement
Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.
Why Join Michigan Medicine?
Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan Medicine is comprised of over 30,000 employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world?s most distinguished academic health systems. In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good.
What Benefits can you Look Forward to?
Excellent medical, dental and vision coverage effective on your very first day
2:1 Match on retirement savings
Responsibilities*
Manage and expedite referrals for patients in a timely manner
Cover Patient Services positions as needed
Expected to cover front desk at minimum 2 times a week
Work with healthcare team to provide excellence in patient care
Manage work queues
Help patient with billing questions and concerns
Professional in all forms of communication
Oversee assigned MiChart inbaskets
High functioning scheduler has the ability to make complex scheduling decisions and coordinate across specialties and departments.
Obtains records as needed
Conduct insurance authorizations for visits and testing, medications, and DME
Respond to concerns, complaints, and questions for patients
Other job office functions
Participate in team meetings
Required Qualifications*
High School diploma or an equivalent combination of education
3-4 years of experience.
2 years work experience in an office setting.
Basic computer skills.
Excellent customer service skills.
Knowledge of basic medical terminology
Communicates effectively
Ability to multi-task in a fast pace, multi-disciplinary clinical setting
Demonstrated excellent attendance
Desired Qualifications*
Working knowledge of medical terminology.
One to three years? experience in a public contact setting.
Office experience desired, preferable in a medical setting.
Previous Cadence Experience
Previous Grid building and editing
Previous Referral knowledge
Previous Billing knowledge
Work Schedule
Monday- Friday with some evening shifts and rotating Saturdays
Union Affiliation
This position is included in the bargaining unit represented by the Service Employees International Union - Healthcare Michigan (SEIU), which represents bargaining unit members in all matters with respect to wages, benefits, hours, and other terms and conditions of employment.
Background Screening
Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.
Application Deadline
Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.
U-M EEO/AA Statement
The University of Michigan is an equal opportunity/affirmative action employer.
Job Detail
Job Opening ID
249239
Working Title
Patient Services Intermediate
Job Title
Patient Services Intermediate
Work Location
Ypsilanti
Ypsilanti, MI
Full/Part Time
Full-Time
Regular/Temporary
Regular
FLSA Status
Nonexempt
Organizational Group
Um Hospital
Department
MM Ypsilanti Health Center
Posting Begin/End Date
5/28/2024 - 6/02/2024
Career Interest
Healthcare Admin & Support
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