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Job Description:

Responsible for executing all aspects of bed management and transfer center operations in a safe and timely manner, in accordance with standard operating procedures and regulatory requirements, scope is inclusive of patient access, placement, transfers and bed management. Uses clinical knowledge, critical thinking and communication skills to support the Command Center in providing a reliable, high-quality service that allows referrals, transfers, and other healthcare settings to be accepted in an efficient and timely manner.

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Assesses, directs and coordinates transfers and admissions from physician offices, hospitals, and other healthcare settings to the most appropriate accepting service, facility, and level of care.

2. Facilitates patient placement by assessing patient diagnosis, acuity and location, applicable risk factors and unit criteria/bed availability.

3. Collaborates with the facility departments, medical staff, nursing staff, and leadership to promote appropriate, timely patient placement so that patient care is not delayed. Collaborates with facility staff to identify and communicate bed capacity issues.

4. Leverages capacity dashboards and other real-time indicators to predict future patient placement pressure points and participates in the execution of surge-capacity protocols; and initiating interventions, within scope of practice, to accelerate patient flow or other mitigating barriers to optimal throughput.

5. Assists with all aspects of patient logistics to include pre-registration, transportation, and bed planning; collects unit specific data, and information needed to access and place patients appropriately.

6. Adheres to regulatory compliance with all Command Center operations, including Stark, EMTALA, and any other pertinent to Call Center activities. Maintains current knowledge of regulatory requirements impacting operations of the Command Center.

7. Provides timely and accurate transfer and admission documentation.

8. Works collaboratively with our providers and key stakeholders in the development and maintenance of transfer and admission pathways for our patients.

9. Delegates as needed to the Transfer Center Tech and EMS Liaison.

10. Promotes mission, vision, and values of Intermountain Health, and abides by service behavior standards.

11. Performs other duties as assigned.

12. May be required to be placed on-call during a regularly scheduled shift.

EDUCATION

Required: Bachelor’s degree of Nursing (BSN)

Preferred:

CERTIFICATION, REGISTRATION, LICENSE

(*indicates primary source verification requirement)

Required: Current license as a Registered Nurse in the state of practice is required. Current American Heart Association Basic Life Support for Healthcare Providers (BLS-HCP) certification upon hire or obtained within 60 days of hire with prior approval..

Preferred: ACLS. A specialty certification (CCRN, PCCN, MSRN, or CEN).

EXPERIENCE

Required: Minimum 5 years RN experience in either ED, ICU and/or 5 years acute care inpatient nursing.

Preferred: Critical Care or ED background. Hospital Supervisor, Charge Nurse or previous transfer center experience. Experience with hospital throughput or capacity management. Experience with Command Center operations, knowledge of Epic.

KNOWLEDGE, SKILLS, AND ABILITIES

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements list must be representative of the knowledge, skills, minimum education, training, licensure, experience, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Demonstrates expertise and resourcefulness in level of care requirements, advanced nursing assessments, bed capacity management, service line capabilities, and acceptance pathways by care site.

• Demonstrates expertise in development, implementation and evaluation of specific transfer and bed management program.

• Demonstrates a high degree of critical thinking, problem solving and negotiating skills.

• Demonstrates ability to communicate effectively with all interdisciplinary team members, referrals agencies, patients, families, and other services.

• Demonstrates excellent customer service and professional administrative skills.

• Regular attendance to perform work on site during regularly scheduled business hours or scheduled shifts is required

• Ability to work nights and/or weekends is required for identified positions

Physical Requirements:

Anticipated job posting close date:

05/31/2024

Location:

Lutheran Medical Center

Work City:

Wheat Ridge

Work State:

Colorado

Scheduled Weekly Hours:

40

The hourly range for this position is listed below. Actual hourly rate dependent upon experience.

$31.28 - $55.57

We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Learn more about our comprehensive benefits packages for our Idaho, Nevada, and Utah based caregivers (https://intermountainhealthcare.org/careers/working-for-intermountain/employee-benefits/) , and for our Colorado, Montana, and Kansas based caregivers (http://www.sclhealthbenefits.org) ; and our commitment to diversity, equity, and inclusion (https://intermountainhealthcare.org/careers/working-for-intermountain/diversity/) .

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Intermountain Health is a Utah-based, not-for-profit system of 33 hospitals (includes "virtual" hospital), a Medical Group with more than 3,800 physicians and advanced practice clinicians at about 385 clinics, a health plans division called Select Health, and other health services. Helping people live the healthiest lives possible, Intermountain is widely recognized as a leader in clinical quality improvement and efficient healthcare delivery.

Join our world-class team and embark on a career filled with opportunities, strength, innovation, and fulfillment.

To find out more about us, head to our career site here (https://intermountainhealthcare.org/careers/?utm_source=Workday&utm_medium=Redirect&utm_campaign=CareerHome_workday) .

Sign up for job alerts! Click ‘sign in’ at the top right corner, create a candidate account, and when we have opportunities that meet your interests, you will receive an email with the job details.

Intermountain Health strives to make the application process accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact 1-800-843-7820 or email recruitment@imail.org . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

We intentionally work toward an Intermountain Health that reflects our diverse communities and provides culturally competent care, health equity, and a sense of belonging amongst all our caregivers (employees). This is an important part of fulfilling our mission to help people live the healthiest lives possible. The three pillars of our work are talent experience with Intermountain (application, internship, development, etc.), community benefit, and care delivery.

Learn more about diversity at Intermountain, here. (https://intermountainhealthcare.org/careers/working-for-intermountain/diversity/)

Introduce yourself to our Talent Acquisition team and we will get in touch if there is a role that seems like a good match.

Intermountain Health’s PEAK program supports caregivers in the pursuit of their education goals and career aspirations by providing up-front tuition coverage paid directly to the academic institution. The program offers 100+ learning options to choose from, including undergraduate studies, high school diplomas, and professional skills and certificates. Caregivers are eligible to participate in PEAK on day 1 of employment. Learn more. (https://intermountainhealthcare.org/careers/working-for-intermountain/employee-benefits/peak-program/)

The primary intent of this job description is to set a fair and equitable rate of pay for this classification. Only those key duties necessary for proper job evaluation and/or labor market analysis have been included. Other duties may be assigned by the supervisor.

All positions subject to close without notice.

Thanks for your interest in continuing your career with our team!