Fairmont Assistant Server in United States

Primary Location

Assistant Server

Become a part of Pittsburgh's evolving food scene at Fairmont Pittsburgh's new restaurant, set to open in September 2017. The Assistant Server provides fast, efficient and crisp service delivering food, bussing and keeping service stations neat and organized. The position requires a service professional able to support the Bartenders and Servers while enhancing the guest’s experience.

Hotel Overview: Fairmont Pittsburgh, a 4 diamond LEED certified luxury hotel, is located at the heart of Pittsburgh’s business, cultural and retail hub. Fairmont Pittsburgh offers superb and distinctive guest services and accommodations in a luxury setting.

Summary of Responsibilities:

Reporting to the Restaurant General Manager, responsibilities and essential job functions include but are not limited to the following:

  • Consistently offer professional, engaging and friendly service

  • Sets up service stations and ensures bussing of stations throughout the shift

  • Assists bartenders with maintaining stocks, changing kegs, collecting empty glasses, re-stocking ice and food service

  • Assists servers with food service, bussing, maintaining stocks and clean glassware

  • Full knowledge of Food & Beverage menus and offerings

  • Creating a welcoming atmosphere

  • Assists with guest enquiries

  • Review daily reports, arrivals, VIP’s, and groups in house

  • Other duties as assigned

Employee Status


  • Minimum of 1 year experience required as an Assistant Server in a fast-paced, high-end restaurant / luxury property and/or substantial Fairmont food & beverage experience (minimum of 6 months) in a high volume Assistant Server capacity

  • Operational knowledge and proficiency in Point of Sale System an asset

  • Excellent communication and interpersonal skills

  • Ability to work well under pressure in a fast paced environment, while working cohesively as part of a team

  • Ability to focus attention on guest needs, remaining calm and courteous at all times

Physical Aspects of Position (include but are not limited to):

  • Constant standing and walking throughout shift

  • Frequent lifting and carrying up to 50lbs

  • Occasional kneeling, pushing, pulling, lifting

  • Occasional ascending or descending ladders, stairs and ramps

  • Ability to stand and be mobile for up to 8 hours

  • Ability to move quickly and efficiently

Visa Requirements: Must have proof of valid U.S. work authorization.

APPLY TODAY: Whether you're launching your career or seeking meaningful employment, we invite you to visit www.fairmontcareers.com to learn more about Fairmont Hotels & Resorts and the extraordinary opportunities that exist!

ABOUT FAIRMONT Fairmont Hotels & Resorts connects guests to the very best of its destinations worldwide providing travelers with memorable travel experiences, thoughtful and attentive service and luxury hotels that are truly unforgettable. Each Fairmont property reflects the locale’s energy, culture and history through locally inspired cuisine, spirited bars and lounges, and distinctive design and décor. With more than 70 hotels globally, and many more in development, the Fairmont collection boasts some of the most iconic and distinctive hotels in the world. The extraordinary collection includes The Plaza in New York, The Savoy in London, Fairmont Grand Del Mar, Dubai’s Fairmont The Palm, Fairmont Peace Hotel in Shanghai, Fairmont San Francisco and Fairmont Le Château Frontenac in Québec City. Fairmont is part of AccorHotels, a world-leading travel & lifestyle group and digital innovator offering unique experiences in more than 4,100 hotels, resorts and residences, as well as in over 3,000 of the finest private homes around the globe. For more information or reservations, please visit fairmont.com.An exciting future awaits!

Primary Location: United States-Pittsburgh-Fairmont Pittsburgh

Employee Status: Regular

Job Level: Colleague

Schedule: Full-time

Shift: Rotating / Shift Work

Travel: No

Closing Date: 02.Nov.2017, 10:59:00 PM

Req ID: PGH00798