Citi Associate Transaction Capture Analyst in Hong Kong

  • Primary Location: HK,Hong Kong,Hong Kong

  • Education: Bachelor's Degree

  • Job Function: Operations

  • Schedule: Full-time

  • Shift: Day Job

  • Employee Status: Regular

  • Travel Time: No

  • Job ID: 17052122


  • Conduct control checking on banking transactions according to the Manual Payment Processing (MPP) Policy

  • Monitor investment transactions to ensure the client has fulfilled the suitability (RDIP), qualification (PBC, Dodd Frank, PI, AI) and obtained pre-sale approval compliant with Citigroup policies and Regulatory requirements

  • Escalate exceptions to senior management and track the follow up actions with order taker/placer

  • Coordinate with the front office, back office, production support to resolve day-to-day transaction booking issues

  • Implement measures and process improvements to streamline work process and enhance quality

  • Coordinate with Product/Investment/Compliance teams to define process flow and identify system enhancements for new initiatives, and controls.

  • Conduct regular review on product process notes to ensure the latest Compliance and Regulatory requirements have been incorporated in the control procedure


  • Good degree from a recognized university

  • Minimum 2-5 years' of relevant experience in the banking industry

  • Good understanding of banking and investment products and operations flow

  • Excellent interpersonal and communication skills

  • Analytical, diligent and meticulous

  • Team player who is able to work under pressure

  • With exposure to system and process implementation