Dignity Health GE Centricity Business System Analyst in PHOENIX, Arizona


Located in the heart of Phoenix, Ariz., St. Joseph's Hospital and Medical Center is a 586-bed, not-for-profit hospital that provides a wide range of health, social and support services with special advocacy for the poor and underserved. St. Joseph's is a nationally recognized center for quality tertiary care, medical education and research. It includes the internationally renowned Barrow Neurological Institute, the Muhammad Ali Parkinson Center, the Norton Thoracic Institute, a campus of Creighton University's Medical School and the first Level I Trauma Center in Arizona verified by the American College of Surgeons. U.S. News & World Report routinely ranks St. Joseph's among the best hospitals in the United States for neurology and neurosurgery. For more information please visit our website at .


This position is responsible for providing system support and education to revenue cycle end users. The analyst interacts with customers and ensures value is delivered and customer satisfaction is achieved.

Join us NOW as we are seeking a GE Centricity Business System Analyst in our PHYSICIAN BUSINESS SERVICES DEPARTMENT ! This position will provide technical and functional support of GE Centricity / IDX FlowCast Practice Management System used by a multi-specialty physician group practice in a teaching facility setting.

Located in Phoenix, AZ, this position is critical to the success of St. Joseph's Hospital Medical Center and requires the full understanding and active participation in fulfilling the Mission of Dignity Health.

Responsibilities include:

  • Providing application support to end users and responding to end-user requests for assistance ("help-desk" requests)

  • Updating and maintaining GE Centricity Practice Management System dictionaries, PCS workfiles, claim forms, schedules, TES rules, Security roles, DBMS queries/reports, encounter forms, form letters, and interfaces

  • Troubleshooting issues and resolving problems

  • Developing, testing, documenting and implementing solutions and enhancements to meet user needs

  • Organizing, prioritizing, and coordinating tasks, workflow, and projects

  • Participating in project teams tasked with implementing new modules/functionality, and system upgrades

  • Developing training tools (manuals, tip sheets, process flow documents), coordinating and conducting end-user training in all system modules to include patient in-take processes (i.e. scheduling, referrals) through Accounts Receivable processes (i.e. claim generation, payment posting)

Located at 44th Street & Van Buren in Phoenix, AZ, this position is critical to the success of Dignity Health and requires the full understanding and active participation in fulfilling the Mission of Dignity Health.

The Physician Business Services Department is located at 44 th Street & Van Buren .

Premises include:

Onsite parking

Easy Access to the Freeway and Light Rail

Onsite Deli/Café


Jeans on Friday

Team Events and Employee Recognition

Ability to listen to music while working

Holiday parties



  • Previous experience with healthcare billing in a provider or hospital setting

Educational Requirements:

  • Vocational Training in area of specialty is required; BS degree in computer science or related field is preferred

Experience Requirements:

  • (3) Three years information services programming or analysis experience

  • Physician Practice Management and/or Physician Billing Office experience required

  • Must demonstrate a consistent, cooperative attitude and provide customer service in a professional and patient manner

  • GE Centricity (IDX) proficiency a plus

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Equal Opportunity

Dignity Health is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected Veteran status or any other characteristic protected by law. For more information about your EEO rights as an applicant, please

If you need a reasonable accommodation for any part of the employment process, please contact us by telephone at (415) 438-5575 and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this telephone number.

Job ID 2017-36758

Employment Type Full Time

Department Physicians Billing System

Hours / Pay Period 80

Facility St Josephs Hospital and Medical Center

Shift Day

Location PHOENIX

State/Province AZ

Standard Hours Mon - Fri (8-5 PM)