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Vanderbilt University Medical Center Director of Clinical Education and Professional Development - Vanderbilt University Medical Center in Nashville, Tennessee

Discover Vanderbilt University Medical Center: Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of diverse individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded, and your abilities challenged. Vanderbilt Health recognizes that diversity is essential for excellence and innovation. We are committed to an inclusive environment where everyone has the chance to thrive and where your diversity of culture, thinking, learning, and leading is sought and celebrated. It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt’s mission is to advance health and wellness through preeminent programs in patient care, education, and research.

Organization:

Nursing Education Admin

Job Summary:

JOB SUMMARY

As a member of the leadership team, the Director of Clinical Education and Professional Development provides oversight for the development of training and programs in regard to promoting clinical practice standards. Develops, implements, evaluates, and revises programs of orientation, in-service-training, and continuing education. Takes a lead role in educational initiatives to ensure quality patient care and customer satisfaction. Acts as a resource and liaison to the VUMC community by serving on hospital wide committees or task forces. Represents Vanderbilt within the professional community. Provides leadership to ensure quality (safe, patient-centered care) using key organizational strategies and evidence based tactics.

Position Shift:

Mon - Fri; 40 hrs/wk

8 am - 5 pm (discuss during interview)

.

KEY RESPONSIBILITIES

• Managing Vision & Purpose

• Collaborates with central clinical education department on enterprise wide initiatives. Collaborates with senior clinical and administrative staff to establish the mission, strategic plan, budgets, resource allocation, operational plans, and policies for the Clinical Enterprise.

• Identifies, allocates, and proposes resources to deliver projects/initiatives aligned with organizational mission.

• Motivating & Influencing

• Recognizes and rewards desired performance. Supports retention of staff using techniques consistent with Elevate framework.

• Active Listening and Communicating Clearly (verbal & written)

• Role models Credo behaviors. Establishes and maintains an environment of trust, fairness, consistency and confidentiality with team members and with other internal and external customers consistent with VUMC Credo.

• Listens and seeks clarification through Elevate rounding. Reviews rounding logs and uses findings to develop solutions to identified issues within scope of accountability. Utilizes active methods to solicit input from staff and faculty.

• Establishes systems to share knowledge across the clinical enterprise. Communicates organizational information to ensure staff/leaders are informed. Represents needs and interests of direct reports to all levels of the leadership structure. Communicates effectively orally and in writing.

• Accountability

• Leverages the performance development process of goal setting, ongoing assessment, coaching and performance evaluation to achieve goals. Evaluates direct reports. Coordinates learning needs assessments for individuals/groups of staff. Provides leaders with staff performance data in relation to established internal and external benchmarks.

• Partners with all members of the leadership team to execute on patient safety and quality outcome goals. Establishes mutually agreed upon corrective action plans with assigned responsibilities to achieve desired outcomes.

• Acts as a consultant and liaison with area staff, educators, and leadership to promote agreed upon Patient Care Standards. Interprets policies and procedures to clinical staff. Collaborates with leadership team to address issues related to quality, compliance, competency, and education. Utilizes strategies such as rounding for outcomes.

• Provides feedback to leadership team related to staff progress and role transition. Assists in establishing standards for staffing and effectiveness with leadership team using internal and external standards.

• Clinical Quality Management and Service Orientation

• Implements programs and monitors activities that promote a safe, therapeutic, customer-friendly environment. Collaborates with management team to monitor satisfaction outcomes and develop action plans to address issues within scope of responsibility.

• Acts as clinical leader and provides education for staff on clinical standards. Plans, implements, evaluates, and revises training for staff in accordance with the JC, OSHA standards, and area/hospital policies. Collaborates to develop initial and ongoing staff competencies. Reviews staff compliance summaries.

• Ensures that care is safe, effective, efficient, timely, equitable, patient centered, and evidence based. Utilizes current literature, best practices, and an interdisciplinary approach to develop Patient Care Standards. Stays current in area of professional nursing development practice. Uses appropriate processes and models to monitor and proactively manage risk.

• Coaches staff to prioritize and collaborate with the healthcare team. Collaborates with the rest of the leadership team to determine areas for improvement in clinical practice and develop improvement plans. Outpatient/procedural: Measures and contributes to improvement in patient access, cycle times, and patient wait times.

• Active participant in clinical practice policy development/revision. Makes recommendations for education or other appropriate actions. Takes a leadership role in determining how new/changing technology is used in clinical practice. Identifies clinical questions and participates in relevant research.

• Collaborates to define space requirements. Advocates for space to meet staff educational needs

• Developing & Retaining Top Talent

• Collaborates with staff and leaders to plan and implement orientation programs and staff and leader development opportunities. Incorporates relevant policy into the orientation process. Develops systems/processes to help staff meet competency requirements. Utilizes available technology and other creative instructional strategies. Develops entity specific strategies that support organizational goals.

• Serves as a professional nursing role model by: priority setting, resource utilization, professional behaviors, critical thinking, problem solving and communication. Assesses learning needs of new and existing staff and plans accordingly. Matches learners with appropriate resources. Assists in creating an organizational culture across the enterprise that promotes life long learning and development which provides a safe, satisfying and enriching environment. Accountable for development of individual and team competence/performance.

• Collaborates with leadership to create and implement strategies that promote retention and are designed to make VUMC an employer of choice.

• Identifying & Recruiting Top Talent

• Participates in interview and/or on-boarding process for new staff to meet clinical and operational needs for current and future programs in collaboration with leadership team

• Team Building/Showing Support

• Builds, maintains and supports a culture that fosters effective working relationships, desired patient outcomes and organizational goals.

• Conflict Prevention & Management

• Exemplifies Credo behaviors to build relationships and manage conflict within scope of responsibility. Identifies service recovery strategies that preserve individual dignity.

• Financial Savvy

• Provides data and support for accurate preparation of the annual operating and capital budgets including staffing issues, patient flow issues, process change opportunities. Utilizes resources to achieve safe, cost effective, clinically appropriate patient care. Manages relevant budgets. Develops criteria and sets priorities for the utilization of educational resources. Plans for appropriate staff education, competencies, and orientation that maximize available financial resources.

• Monitors and reviews departmental performance of productivity targets and budgetary performance with leadership team.. Follows financial policies and guidelines.

• Prioritization & Time Management

• Mentors and coaches staff in effective time management and prioritization of competing needs. Identifies resources to manage competing demands to support optimum entity function. Works with leadership team to determine area priorities that align with institutional priorities.

• Problem-Solving, Innovation & Initiative

• Leads and models collaboration with others to identify and address issues, solve problems and evaluate outcomes. Participates on shared governance, departmental and/or organizational committees to address system problems/issues and facilitate information exchange.

• Leverages resources within the enterprise and across organization to identify and develop innovative strategies that improve service, quality and productivity.

• Recognizes, initiates and leads change, utilizing established methods such as Plan, Do, Study, Act (PDSA).

TECHNICAL CAPABILITIES

Our Nursing Philosophy:

We believe highly skilled and specialized nursing care is essential to Vanderbilt University Medical Center’s mission of quality in patient care, education and research. We believe nursing is an applied art and science focused on helping people, families and communities reach excellent health and well-being.

As a Vanderbilt University Medical Center employee, you make a difference to our patients and their families by bringing compassion and care to those in need of hope and healing. Please see our current employee benefits offered:

  • Affordable High Quality Health Plan Options

  • Dental and /or vision plan

  • 403 (b) retirement plan

  • Paid Time off (flex PTO)

  • Tuition Reimbursement and adoption assistance (maximums applied)

  • Short-Long term disability

  • Subsidized backup childcare

  • And many more... Ask us about our current inpatient nursing supplemental Pay Program!

Achieve the Remarkable:

Learn more about VUMC Nursing:

  • Nursing Careers : http://www.vumcnursingcareers.com/index.html

  • Benefits : http://www.vumcnursingcareers.com/benefits.html

  • Our Nursing Philosophy : http://www.vumcnursingcareers.com/philosophy.html

  • Our Nursing Leadership : http://www.vumcnursingcareers.com/leadership.html

  • Shared Governance : http://www.vumcnursingcareers.com/shared-governance.html

  • Education& Professional Development : http://www.vumcnursingcareers.com/professional-development.html

  • Life In Nashville : http://www.vumcnursingcareers.com/nashville.html

  • VUMC Nursing : http://www.mc.vanderbilt.edu/root/vumc.php?site=vanderbilt-nursing

Core Accountabilities:

  • Organizational Impact: Implements strategies for a sub function with direct impact to the function results.* Problem Solving/ Complexity of work: Resolves highly complex business issues that are often unprecedented that have immediate impact on own sub-function or entity and wider implications to the organization. * Breadth of Knowledge: Applies expertise within professional/technical area and uses advanced business knowledge to develop objectives.* Team Interaction: Leads a sub-function serving the organization at large or across one or more entity(s).

Core Capabilities :

Supporting Colleagues: - Develops Self and Others: Acts upon constructive feedback from all levels of the organization and initiates strategies to develop talent in others. - Builds and Maintains Relationships: Leverages relationships and insight to forecast potential future needs and influence delivery of work to exceed expectations. - Communicates Effectively: Anticipates difference audience concerns, styles and finds mutually beneficial solutions across conflicting and sensitive issues. Delivering Excellent Services: - Serves Others with Compassion: Demonstrates in-depth knowledge of broad-based issues and considers the interests of others to improve satisfaction of services. - Solves Complex Problems: Critically evaluates complex information and identifies trends/risks to make recommendations to improve processes across areas. - Offers Meaningful Advice and Support: Provides ongoing feedback and development discussions to motivate and support team members to maximize performance. Ensuring High Quality: - Performs Excellent Work: Anticipates problems or obstacles which may interfere with quality standards and develops plants to ensure area's quality standards are met. - Ensures Continuous Improvement: Routinely draws upon valuable learning from others, past experiences, and new information to determine key opportunities. - Fulfills Safety and Regulatory Requirements: Develops appropriate corrective actions for unsafe environments in order to ensure operational and safety compliance. Managing Resources Effectively: - Demonstrates Accountability: Identifies potential obstacles to goal achievement and develops solutions to address those obstacles. - Stewards Organizational Resources: Creates the appropriate systems and processes to effectively manage resources. - Makes Data Driven Decisions: Applies in-depth knowledge of data to recommend and implement new approaches to improve decision making capabilities. Fostering Innovation: - Generates New Ideas: Identifies opportunities and leads development of new initiatives that create value across areas. - Applies Technology: Creates the energy and drive for self/others to identify and leverage technology in new, innovative ways to drive greater efficiencies. - Adapts to Change: Anticipates the change process and clearly communicates impact on others/own team(s), assisting them in embracing the change.

Position Qualifications:

Responsibilities:

Certifications:

LIC-Registered Nurse - Licensure-Others

Work Experience:

Relevant Work Experience

Experience Level:

3 years

Education:

Master's: Nursing Education (Required)

Vanderbilt Health recognizes that diversity is essential for excellence and innovation. We are committed to an inclusive environment where everyone has the chance to thrive and to the principles of equal opportunity and affirmative action. EOE/AA/Women/Minority/Vets/Disabled

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