Job Information
Jersey Mike's Shift Leader in Fergus Falls, Minnesota
A Shift Leader is responsible for supporting the management team in the execution of running their assigned location. This includes, but is not limited to: 1. Coaching the staff to deliver amazing customer service; 2. Producing high quality food; 3. Delivering the Jersey Mike s experience; 4. Cash handling; 5. Following the Learning Management System Training Program; 6. Developing others for career growth; 7. Enforcing policies and procedures; 8. Participating in local and national marketing initiatives; 9. Building sales; 10. Maintaining the cleanliness and proper sanitation practices in the establishment; 11. Being certified in all four positions of the restaurant; 12. Effective communication; 13. Having a sense of urgency; A Shift Leader is expected to: 1. Move or Transport up to 50 lbs without assistance unless a medical notation is made whereas any physical disabilities are covered by the Americans with Disabilities Act or a temporary doctor's note with a time frame for the restriction on your ability; 2. Work 38-40 hours per week; 3. Have the ability to get to and from work; 4. Communicate with the GM/AGM/DM of any issues they are having; 5. Lead by example in terms of quality of the food they make, the way they interact and provide customer service, and coming to work in a clean, fitted, and pressed uniform daily. Create food consistent with Jersey Mikes high quality standards Maintain restaurant that is noticeably cleaner than others Work in a fast-paced team driven atmosphere Ability to multitask and work with a sense of urgency Interface with customers and provide an exceptional experience Full understanding of the term s accountability and integrity Key Holder Perform all tasks related to opening and closing of store Knows how to bake bread and perform all prep Manage and lead crew of 2 to 5 people