Enable America Jobs

Senior Software Engineering Manager

Job Req ID: 32950

Posting Date: 3 May 2024

Function: Engineering

Unit: Digital

Location:

RMZ Ecoworld, Devarabeesanahal, Bengaluru, India

Salary: Competitive

Why this job matters

In GNV, we’re building our next generation underlay solution focusing on 4 main points of differentiation. Predictable underlay optimized for cloud applications, Cloud-like service and commercial experience, Global connectivity marketplace or platform and Assured customer outcomes for network services to the cloud are the core objectives of GNV.

In this program, your role is to lead integrate MSL&UI Engg Digital team across Learn, Buy, Get, Use and Support journeys for Port A, Port B, Port C, Internet, IPVPN, Cloud Port, ELine and ELAN products and collaborate with Networks to have flawless E2E customer journeys. Collaborate with end users to discover, design, and execute ORT journeys across API and UI channels and ensure that GNV is ready for Ready For Service to Business customers underpinning ICV of £1.5B.

What you’ll be doing – your accountabilities

• Leads MSL/UI engineering teams critical to the squads in Global Fabric through the delivery of high-quality code within time and budget standards/requirements across all Global Fabric squads for Port A, B, C, Internet, IPVPN and Cloud Port Products.

• Leads the team in adopting new ways of working in Global Fabric, relevant new technologies, tools, methods and processes that progressively advance service capabilities to its different stakeholders.

• Allocates required MSL and UI resources to all Global Fabric squads and ensure resources are optimally utilized.

• Be involved with Global Fabric squads to understand the scope and optimize/Grow the team as per demand from Global Fabric squads with no impact to the squads outcome.

• Mentors, coaches, and manages several teams across FTE and consultants to develop current and future team capabilities and ensure performance in delivering the most impactful features to both internal and external users of the BT team.

• Ensures timely releases from teams by overseeing compliance with key release quality metrics.

• Operates as an SME within its own field of expertise, driving technical decisions, and technology choices and contributes to group-level discussion around architecture for a wide range of high-performance products, capabilities, and platforms, effectively balancing short-term impact with long-term transformation.

• Oversees the team in developing an ambitious and compelling technical roadmap to meet the needs of the business, engineering organisation and defined technology strategy.

• Oversees engineering and operational excellence initiatives, implementing metrics and processes for regular assessment and improvement through the implementation of processes and tools supporting multiple platforms.

• Ensures team standards of engineering and operational excellence are upheld, establishing metrics and processes for regular assessment and improvement through the creation and implementation of processes and tools supporting multiple platforms.

• Drives an engineering culture that supports innovation and creativity while delivering high-quality products with predictability and reliability.

• Builds "best-in-class" engineering for services by ensuring that the services and the components are well-defined and modularised, secure, reliable, diagnosable, actively monitored and reusable.

• Leads the evaluation and implementation of high-quality tools and automation processes to support continuous delivery and developer productivity.

• Ensures the development and adoption of a DevOps mindset across the engineering teams.

• Leads the implementation of continuous improvement opportunities to improve the software engineering team processes.

The skills you’ll need to succeed

• Microservices | Expert

o Microservices based API, NodeJS, Typescript, Hosting on AWS using AWS services like APIGW, Lambdas, EC2, Fargate, Step Functions, SES etc. AWS Event driven architecture – EventBridge, SQS, Kafka etc. GenAI tool like CodeWhisperer/CoPilot, AWS DevOps IAM, Terraform/Ansible, Git, CI/CD, SonarQube

• UI | Expert

o JavaScript, ReactJS/Redux, Typescript, NodeJS, Data Transfer Objects, Hosting using AWS services S3, CloudFront etc. AWS DevOps, IAM, Git, CI/CD, SonarQube, GenAI tool like CodeWhisperer/CoPilot, Figma knowledge

• Agile Development | Expert

• CI/CD | Advanced

• Technology Strategy | Advanced

• Software Development Lifecycle | Expert

• Cloud Computing | Expert

• AI & ML | Aware

• Software Testing | Expert

• Change Management | Advanced

• Culture Building | Advanced

• Technology Governance | Advanced

• Business Process Improvement | Advanced

• Capability Building | Expert

• Business Analysis | Advanced

Experience you’d be expected to have

• Demonstrated Leadership: Ability to lead and inspire a team of software engineers, providing guidance, mentorship, and fostering a collaborative work environment.

• Technical Proficiency: Strong understanding of software engineering principles, development methodologies, and technologies relevant to the team's projects.

• Project Management: Proven experience in managing complex software development projects, including planning, resource allocation, and timely delivery.

• Strategic Vision: Ability to align software engineering initiatives with broader organizational goals and drive the long-term technical roadmap for the team.

• People Management: Skilled in recruiting, hiring, and retaining top engineering talent, as well as managing performance, conducting regular feedback sessions, and career development planning. Worked and Managed people from other business locations or functions

• Cross-Functional Collaboration: Proven track record of effectively collaborating with product managers, designers, quality assurance teams, and other stakeholders to deliver high-quality software solutions. Experience in delivering a large number of projects and change initiatives in matrix environment.

• Agile Methodologies: Experience implementing and optimising Agile or similar development processes, fostering continuous improvement, and ensuring efficient execution. Experience of leading large teams in Agile software development environments

• Risk Management: Ability to identify and mitigate technical risks, proactively address potential roadblocks, and make data-driven decisions to minimize project disruptions.

• Communication Skills: Excellent verbal and written communication skills to convey complex technical concepts to both technical and non-technical stakeholders, facilitating effective collaboration and understanding.

• Industry Awareness: Strong knowledge of industry trends, emerging technologies, and best practices in software engineering, keeping the team up-to-date and encouraging innovation. Experience in telco industry with significant experience of leading major technical product deliveries in WAN and Internet domains and Good knowledge on OSS/BSS ecosystem

• Commercial Mindset: Manage budget independently and able to negotiate cost with internal and external partners to derive best value from the investment.

• Made decisions in ambiguous situations using incomplete information or differing opinions (e.g. unclear deliverables)

• Ability to work in a high paced environment, be flexible, follow tight deadlines, organize and prioritize work. Ability to proactively identify potential issues and drive resolution.

About us

Our Digital unit is responsible for leading BT’s digital transformation, delivering brilliant customer experiences and creating the innovative products and services our customers need.

BT’s future will be defined by our ability to rapidly bring compelling, innovative ideas to market, partnering with our customers and suppliers to deliver innovative, adaptable solutions, delivered over best-in-class digital platforms.

Digital’s role is to drive all elements of that equation, from digital innovation through platform delivery and product development, and to do so with absolute focus on our customers. Whether it’s creating services like connected care solutions that help you track your loved ones’ wellbeing, or security apps that guard against cyber attacks, Digital is about leading BT’s digital transformation, driving service innovation and delivering the products and services our customers need to support their own goals fast, and at scale.

When we say you’re welcome here at BT, in line with our manifesto of being sustainable, responsible and inclusive we really mean it. We want our teams to fully represent the communities and customers we serve.

We’re open and understanding, so if you need us to make some adjustments to the interview process, let us know. We encourage and celebrate working flexibly, whether that means working certain hours to help with your lifestyle. Talk to us and let’s see what we can do.

A FEW POINTS TO NOTE:

Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

DON'T MEET EVERY SINGLE REQUIREMENT?

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.